Detail-Oriented Loan Processing & Documentation Specialist

Century Bank; Lucedale (MS); On-site; USD 30,000 - 42,000; Full time

Job summary

Century Bank in Lucedale, MS is seeking a detail-oriented documents assistant to support loan operations. You will scan, organize, and maintain loan documents, ensuring accuracy and timely handling of requests.

This role emphasizes excellent customer service, clear communication, and the ability to multitask in a fast-paced banking environment. It is an on-site position with opportunities for professional growth. You will collaborate with loan officers to resolve routine inquiries.

Qualifications

• Excellent customer service skills and a professional demeanor.
• Strong verbal and written communication abilities.
• Ability to stay organized and detail-oriented in a fast-paced environment.

Responsibilities

• Scan loan documents into the loan system.
• Remove incorrect or outdated documents and replace with updated ones.
• Move scanned documents to appropriate loan-related accounts as needed.
• Assist with answering customer calls and provide courteous, professional service; address routine inquiries.
• Direct more complex questions to the appropriate department for resolution.

Skills

Customer service

Communication skills

Multi-tasking

Attention to detail

Organization

Education

High school diploma or GED

Job description

Century Bank in Lucedale, MS is seeking a detail-oriented documents assistant to support loan operations. You will scan, organize, and maintain loan documents, ensuring accuracy and timely handling of requests.

This role emphasizes excellent customer service, clear communication, and the ability to multitask in a fast-paced banking environment. It is an on-site position with opportunities for professional growth. You will collaborate with loan officers to resolve routine inquiries.