Detail-Driven Payment Specialist I

Dollar Bank; Green (OH); On-site; USD 42,000 - 54,000; Full time

Job summary

Dollar Bank is seeking a detail-oriented Payment Specialist I to support loan servicing by preparing payoff information, applying funds, and maintaining records. You will handle mail, imaging tasks, and satisfy regulatory requirements while ensuring timely, dependable service to customers and partners.

The role emphasizes accuracy, organization, and the ability to work both independently and within a team to grow with a trusted community bank.

Qualifications

• Proficient math skills including amortization and payoff calculations.
• Notary certification or ability to obtain Notary certification quickly.
• Bookkeeping or accounting background is helpful.
• Familiarity with loan servicing systems such as Sagent/LoanServ is beneficial.

Responsibilities

• Process payoff requests and issue payoff statements accurately.
• Process payoff funds and related transactions.
• Prepare satisfactions and maintain records.
• Handle incoming mail and scanning duties, maintain filing system.
• Post payoffs, payments, and various other transactions.
• Ensure compliance with company procedures and regulatory requirements.
• Support customers and partners with timely, dependable service.

Skills

Math skills

Notary certification

Bookkeeping

MS Office

Windows

Record keeping

Education

High School Diploma/GED

Associate degree

Tools

LoanServ

Job description

Dollar Bank is seeking a detail-oriented Payment Specialist I to support loan servicing by preparing payoff information, applying funds, and maintaining records. You will handle mail, imaging tasks, and satisfy regulatory requirements while ensuring timely, dependable service to customers and partners.

The role emphasizes accuracy, organization, and the ability to work both independently and within a team to grow with a trusted community bank.