Destination Strategy Director — Remote

Karsh Hagan Madden; United States; Remote; USD 150,000 - 210,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental, vision benefits

401(k) with company match

Flexible PTO and holidays

Tools and technology to do your best

Job summary

Karsh Hagan Madden (KHM) is seeking a Director of Destination Strategy to shape the strategic direction for destination partners and to grow relationships in the tourism industry. You’ll translate insights into innovative marketing strategies for diverse destinations and brands, and lead cross-functional teams across client services.

You’ll represent KHM at industry events, guide strategic initiatives, and drive client growth with a focus on long-term partnerships.

Qualifications

• 8+ years of experience in strategy or destination marketing.
• Experience in tourism, destination marketing, travel hospitality is preferred.
• Proven ability to translate insights into actionable strategies.
• Strong presentation and storytelling skills.
• Willingness to travel 1-2 weeks per month.

Responsibilities

• Lead strategic direction for key destination clients, aligning brand, audience, marketing, and business objectives.
• Develop destination and brand strategies informed by consumer insights, traveler behavior, research, market intelligence, and industry trends.
• Serve as a trusted strategic partner to senior-level clients, translating complex challenges into clear, actionable recommendations.
• Lead strategic presentations, workshops, stakeholder conversations, creative briefs, proposals, and new business pitches.
• Build and strengthen long-term client relationships while identifying opportunities for renewals, account growth, and new partnerships.
• Collaborate with Account, Creative, Media, Data & Insights, and other agency teams to bring integrated strategies to life.
• Guide and mentor strategists and cross-functional teams, helping strengthen strategic thinking and the quality of work across the agency.
• Represent KHM at tourism industry events, conferences, client meetings, and business development opportunities.

Skills

Strategic thinking

Client leadership

Communication

Travel industry knowledge

Education

Bachelor's degree in marketing or related field

Tools

Market research

Job description

Karsh Hagan Madden (KHM) is seeking a Director of Destination Strategy to shape the strategic direction for destination partners and to grow relationships in the tourism industry. You’ll translate insights into innovative marketing strategies for diverse destinations and brands, and lead cross-functional teams across client services.

You’ll represent KHM at industry events, guide strategic initiatives, and drive client growth with a focus on long-term partnerships.