Destination Services Specialist

Hopesglobalgetaways; United States; Remote; USD 25,000 - 41,000; Full time

Benefits offered by this job

Fully remote opportunity within global

Flexible scheduling

Comprehensive training for beginners

Ongoing team support

Supplier training and destination-educ

Professional development opportunities

Performance-based incentives

Travel discounts

Supportive virtual team environment

Job summary

Hopesglobalgetaways is seeking a Destination Services Specialist to help clients plan vacations by researching destinations, coordinating lodging, transportation, tours, and other arrangements.

The role is fully remote and beginner-friendly, with training and ongoing support. No prior travel-industry experience is required, and flexible scheduling is available for part-time or full-time work, with opportunities to grow and develop your research and customer-service skills.

Qualifications

• Strong written and verbal communication skills.
• Customer-focused approach.
• Interest in researching destinations and vacation experiences.
• Excellent organization and attention to detail.
• Ability to manage multiple requests and deadlines.
• Comfortable researching and comparing information online.
• Willingness to learn reservation platforms and digital tools.
• Adaptable and resourceful when plans change.
• Strong follow-up and time-management abilities.
• Dependable and able to work independently.
• Must be at least 18 years old.
• Must be legally authorized to work and reside in the US or approved regions.

Responsibilities

• Learn traveler destination interests, dates, priorities, and budget.
• Research domestic and international destinations, accommodations, tours, and activities.
• Compare options and identify choices fitting traveler requests.
• Share information about accommodations, destinations, and services.
• Coordinate lodging, transportation, excursions, and other arrangements.
• Use supplier resources and reservation platforms to organize requested services.
• Prepare confirmations, itineraries, and travel details.
• Monitor deadlines and follow up on planning items.
• Communicate reservation updates before departure.
• Assist with changes, cancellations, and special requests.
• Participate in destination and supplier education.

Skills

Strong written and verbal communica

Customer-focused

Destination research interest

Organizational skills

Independent work

Time-management

Comfort with online research

Education

None

Tools

Reservation platforms

Job description

About the Position

We are seeking motivated individuals who enjoy researching destinations, organizing details, and helping clients create well-planned vacation experiences. As a Destination Services Specialist, you will assist travelers with exploring getaway possibilities, selecting services that meet their needs, and coordinating important arrangements before departure.

This is a remote, beginner-friendly opportunity. Prior travel-industry experience is not required. Training, supplier resources, destination education, and continued team support are provided as you develop your knowledge and skills.

Your Responsibilities

• Learn about each traveler's destination interests, vacation dates, priorities, and budget considerations
• Research domestic and international destinations, accommodations, resorts, cruises, transportation, tours, and activities
• Compare available experiences and identify choices that fit individual traveler requests
• Share helpful information about accommodations, destinations, and available vacation services
• Assist with coordinating selected lodging, transportation, excursions, and additional arrangements
• Use approved supplier resources and reservation platforms to organize requested services
• Prepare booking confirmations, itinerary details, schedules, and applicable travel information
• Monitor upcoming deadlines and follow up on incomplete planning items
• Communicate reservation updates and important information as departure approaches
• Assist with routine changes, cancellations, and special requests
• Participate in ongoing destination and supplier education

What We Provide

• Fully remote opportunity within eligible regions
• Flexible part-time and full-time scheduling
• Structured onboarding and training for beginners
• No previous travel-industry experience required
• Ongoing team guidance and professional support
• Supplier training and destination education
• Opportunities to strengthen research, planning, and customer-service skills
• Professional development and potential growth opportunities
• Performance-based incentives and recognition
• Qualifying travel discounts and industry-related benefits
• Supportive virtual team environment

What We're Looking For

• Strong written and verbal communication skills
• Professional and customer-focused approach
• Interest in researching destinations and vacation experiences
• Excellent organization and attention to detail
• Ability to manage multiple requests and deadlines effectively
• Comfortable researching and comparing information online
• Willingness to learn reservation platforms and digital tools
• Adaptable and resourceful when plans or availability change
• Strong follow-up and time-management abilities
• Dependable and comfortable working independently
• Basic computer proficiency and reliable internet access
• Must be at least 18 years of age
• Must be legally authorized to work and reside in the US, UK, Mexico, Australia, Spain, or another approved region