Destination Services Specialist

Hope’s Global Getaways; Cranston (RI); On-site; USD 36,000 - 58,000; Full time

Benefits offered by this job

Fully remote

Flexible scheduling

Onboarding and training for beginners

Travel discounts

Professional development

Job summary

Hopesglobalgetaways is seeking a Destination Services Specialist to help clients explore getaway possibilities, select services, and coordinate arrangements before departure. This remote, beginner-friendly role welcomes applicants with no prior travel-industry experience and provides training, supplier resources, and ongoing team support.

You will research destinations, compare options, and communicate updates as travel plans develop, while coordinating lodging, transportation, and activities to

Qualifications

• Strong written and verbal communication skills are essential.
• Professional and customer-focused approach is required.
• Interest in researching destinations and vacation experiences.
• Excellent organization and attention to detail are expected.
• Ability to manage multiple requests and deadlines effectively.

Responsibilities

• Learn about each traveler’s destination interests, dates, priorities, and budget.
• Research domestic and international destinations, accommodations, resorts, cruises, transportation, tours, and activities.
• Compare available experiences and identify choices that fit traveler requests.
• Share helpful information about accommodations, destinations, and vacation services.
• Assist with coordinating lodging, transportation, excursions, and other arrangements.
• Use approved supplier resources and reservation platforms to organize requested services.
• Prepare booking confirmations, itinerary details, schedules, and travel information.
• Monitor upcoming deadlines and follow up on incomplete planning items.
• Communicate reservation updates and important information as departure approaches.
• Assist with routine changes, cancellations, and special requests.
• Participate in ongoing destination and supplier education

Skills

Communication skills

Organizational skills

Researching destinations

Customer-focused

Independent work

Time management

Basic computer skills

Internet research

Eligibility to work

Job description

About the Position

We are seeking motivated individuals who enjoy researching destinations, organizing details, and helping clients create well-planned vacation experiences. As a Destination Services Specialist, you will assist travelers with exploring getaway possibilities, selecting services that meet their needs, and coordinating important arrangements before departure.

This is a remote, beginner-friendly opportunity. Prior travel-industry experience is not required. Training, supplier resources, destination education, and continued team support are provided as you develop your knowledge and skills.

Your Responsibilities

• Learn about each traveler's destination interests, vacation dates, priorities, and budget considerations
• Research domestic and international destinations, accommodations, resorts, cruises, transportation, tours, and activities
• Compare available experiences and identify choices that fit individual traveler requests
• Share helpful information about accommodations, destinations, and available vacation services
• Assist with coordinating selected lodging, transportation, excursions, and additional arrangements
• Use approved supplier resources and reservation platforms to organize requested services
• Prepare booking confirmations, itinerary details, schedules, and applicable travel information
• Monitor upcoming deadlines and follow up on incomplete planning items
• Communicate reservation updates and important information as departure approaches
• Assist with routine changes, cancellations, and special requests
• Participate in ongoing destination and supplier education

What We Provide

• Fully remote opportunity within eligible regions
• Flexible part-time and full-time scheduling
• Structured onboarding and training for beginners
• No previous travel-industry experience required
• Ongoing team guidance and professional support
• Supplier training and destination education
• Opportunities to strengthen research, planning, and customer-service skills
• Professional development and potential growth opportunities
• Performance-based incentives and recognition
• Qualifying travel discounts and industry-related benefits
• Supportive virtual team environment

What We're Looking For

• Strong written and verbal communication skills
• Professional and customer-focused approach
• Interest in researching destinations and vacation experiences
• Excellent organization and attention to detail
• Ability to manage multiple requests and deadlines effectively
• Comfortable researching and comparing information online
• Strong follow-up and time-management abilities
• Dependable and comfortable working independently
• Basic computer proficiency and reliable internet access
• Must be at least 18 years of age
• Must be legally authorized to work and reside in the US, UK, Mexico, Australia, Spain, or another approved region