Destination Experience Concierge (Part-Time)

Maryland Office of Tourism Development; Annapolis (MD); On-site; USD 28,000 - 40,000; Part time

Benefits offered by this job

Parking

Paid sick and safe leave

Job summary

Visit Annapolis & Anne Arundel County (VAAAC) is seeking a Part-time Destination Experience Associate to serve as a front-line ambassador for the destination, delivering exceptional visitor service and information at the Welcome Center, airport, and Annapolis locations. The role supports events, displays, and on-site activations while coordinating with the Assistant Director of Destination Experience.

Responsibilities include greeting travelers, distributing materials, maintaining current

Qualifications

• Experience in customer service, hospitality, or tourism.
• Excellent communication and interpersonal skills.
• Ability to multitask and remain calm in high‑traffic situations.
• Knowledge of the local area is a plus.

Responsibilities

• Greet and assist travelers and visitors with information about events, attractions, dining, accommodations, and transportation.
• Provide directions, maps, brochures, and other resources; answer inquiries by person, phone, and email.
• Keep visitor information displays current and engaging; monitor inventory of materials.

Skills

Customer service

Communication

Multitasking

English proficiency

Job description

Visit Annapolis & Anne Arundel County (VAAAC) is seeking a Part-time Destination Experience Associate to serve as a front-line ambassador for the destination, delivering exceptional visitor service and information at the Welcome Center, airport, and Annapolis locations. The role supports events, displays, and on-site activations while coordinating with the Assistant Director of Destination Experience.

Responsibilities include greeting travelers, distributing materials, maintaining current