Guest Experience Team Member: 24/7 Retail Service

Wills Group; Annapolis (MD); On-site; USD 16,531,000 - 22,042,000; Full time

Benefits offered by this job

500 LIFE Balance Account

GED completion program

3 weeks PTO + 8 holidays

Tuition reimbursement

Healthcare plans

401(k) with match

Discounts on food & car washes

Exclusive discounts

Job summary

Dash In in Annapolis, MD, is seeking a Guest Experience Team Member to deliver exceptional service in a fast-paced, 24/7 retail environment. You will engage with guests, assist with transactions, stock shelves, and keep the store clean and welcoming.

The role supports a friendly, team-oriented atmosphere with opportunities to grow, participate in safety and training programs, and provide memorable guest experiences through every interaction.

Qualifications

• High School diploma or GED, or willingness to complete company-paid GED program.
• At least 1 year of retail customer service experience.
• Flexibility to work days, nights, overnights and weekends.
• Authorized to work in the United States and 18+ years.
• Background check and drug screening required.

Responsibilities

• Deliver Outstanding Service: Assist guests with a smile, manage transactions accurately, and project a positive image of Dash In.
• Keep Things Stocked: Restock shelves and displays, ensuring products are organized and accessible.
• Maintain a Pristine Store: Sweep, mop, and clean interior and exterior areas, including restrooms and parking lots.
• Support the Team: Step in where needed, from cashiering to porter services.
• Handle Cash with Care: Follow company policies for accurate cash handling and recording.

Skills

Customer service

Cash handling

Tech literacy

Education

High School Diploma or GED

Tools

POS software

ServSafe

Job description

Dash In in Annapolis, MD, is seeking a Guest Experience Team Member to deliver exceptional service in a fast-paced, 24/7 retail environment. You will engage with guests, assist with transactions, stock shelves, and keep the store clean and welcoming.

The role supports a friendly, team-oriented atmosphere with opportunities to grow, participate in safety and training programs, and provide memorable guest experiences through every interaction.