Desktop Technician IV

Dexian; Town of Mineral Point (WI); On-site; USD 36,000 - 43,000; Full time

Job summary

Dexian is seeking an on-site IT Support Specialist in Mineral Point, WI to perform desktop support, imaging and basic server operations. The role requires 3–5 years of experience, a high school diploma or equivalent, and solid knowledge of networks, printers and Windows systems.

You will monitor data closet health, assist with cable runs, and coordinate with vendors for on-site maintenance. The position is 6+ months, with a pay range of 26–31 USD per hour on W2.

Qualifications

• Desktop support and imaging experience required.
• Strong network knowledge and printer support skills.
• High school diploma or equivalent required; 3–5 years of experience preferred.

Responsibilities

• Set up and monitor data closet equipment including servers and UPS.
• Monitor and report on site health status for data closet, servers, and network.
• Assist with cable runs and guide local team on terminations.
• Escort vendors on site for maintenance tasks on data closet systems.
• Assist site lead with server operations and set up new servers/clients.
• Perform maintenance tasks including patches and incident troubleshooting.
• Document network IDF changes and port mappings; ensure CBS IT best practices.

Skills

Desktop support

Imaging

Network knowledge

Printer support

MS Office

Remote Desktop

Education

High school diploma or equivalent

Tools

MS Office

Telnet/Putty

Remote Desktop

Teams/SharePoint

Imaging software

Windows Server admin

Job description

Location : Mineral Point, WI, USA, 53565

Pay Range: 26/hr. - $31/hr. on W2

Duration: 6+ months

Job Summary

Must Haves:

• Desktop support/ Imaging
• Network knowledge
• Printer support

Education: High school diploma or equivalent

Experience: 3 to 5years

Added information:

Technical duties include:

• Help to setup and monitor data closet equipment including servers and UPS.
• Monitor and report on general site health status including data closet equipment, servers, network, and clients.
• Assist with the running of cables and provide guidance to local team on cable runs and termination.
• Escort vendors within the site so they can do maintenance tasks on data closet systems.
• Assist the site lead with server operations as needed.
• Set up new servers and clients according to documented processes.
• Perform standard maintenance tasks on clients and servers including patches, agent install, and incident troubleshooting.
• Maintain and document all network IDF changes and port mappings.
• Collaborate with the plant staff to foster open communication with CBS and ensure all devices on site at used in accordance with CBS IT best practices.
• Windows XP through 11, and server 2008 through 2019
• Familiarity with antivirus systems, Active directory, and basic windows security settings
• Have a basic understanding of network infrastructure including TCP/IP, switching, and common network devices.
• Proficiency with common IT software such as MS OFFICE, Telnet/Putty clients, remote desktop, and online tools (Teams/SharePoint) is required. This also involves utilizing imaging software for computer backup and recovery.
  

Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.
Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals.To learn more, please visit https://dexian.com/.
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.