Desktop Technician

SA Technology; San Ramon (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

SA Technology is seeking a Desktop Technician in San Ramon, CA for a 12+ month project. The ideal candidate will have strong experience in Active Directory, VDI, and Windows OS with the ability to assist in software and hardware life cycle management.

Responsibilities include setting up new users, troubleshooting desktop issues, and supporting both local and remote employees. Candidates should possess an associate's degree in a technical field and have 5-7 years of experience in similar roles.

Qualifications

• Associate's degree in computer science, computer engineering or related field required.
• 5-7 years of experience required.
• Experience with desktop issues as well as mobile devices.

Responsibilities

• Assist in software and hardware life cycle management processes.
• Set up new users, including desktop configuration and accounts.
• Support employees with desktop issues and internal services.
• Troubleshoot software issues on desktops/laptops.

Skills

Active Directory

Windows OS

VDI

Troubleshooting

Desktop Installation

Education

Associate's degree in technical field

Job description

SA Technologies is one of the leading premier IT Consulting Companies in Santa Clara. SAT is an Oracle Gold Partner & Microsoft Partner. We have built highly scalable, world-class consulting processes that offer tremendous business advantages to our clients in the form of huge cost-benefits, definitive results and consistent project deliveries.

Job Description

Summary:

The ideal candidate will be experienced in Active Directory, troubleshooting, VDI, Windows7.

• Desktop Technician to be responsible for the remote installation, configuration, and administration of Windows desktops. Handle all support requests via phone and remote desktop access.

Location: San Ramon CA

Duration: 12+ Months

Job Responsibilities:

• Assist in the software and hardware life cycle management processes including research, packaging, quality assurance, and deployment preparation.
• Set up new users, including desktop configuration, email accounts, LDAP accounts, VPN accounts.
• Support employees, both local and remote, with desktop issues, account issues, and access to various internal services.
• Troubleshoot software issues on employees' desktops/laptops.
• Some off-hours support may apply.

Qualifications:

• Associate's degree in a technical field such as computer science, computer engineering or related field required.
• 5-7 years’ experience required.
• Knowledge of Windows OS.
• Experience with desktop installation and configuration.
• Experience troubleshooting desktop issues as well as mobile devices.
• Heavy customer interaction to understand user application requirements as the user is transitioned from traditional desktop or laptop to a Virtual Desktop Environment.

Thank you,

SAT Delivery Team

609-451-3444

Additional Information

All your information will be kept confidential according to EEO guidelines.