IT Support Technician

INSPYR; Baltimore (MD); On-site; USD 34,000 - 40,000; Full time

Job summary

INSPYR Solutions is seeking an IT Support Technician in Baltimore, MD for a 4+ month contract. The role focuses on hands-on IT support, imaging laptops, and resolving hardware, software, and network issues in Windows 11 and Linux environments.

The ideal candidate has 2+ years of IT experience, strong troubleshooting skills, and the ability to follow SOPs independently. CompTIA A+ certification is a plus and collaboration with the IT team is expected.

Qualifications

• Minimum 2+ years of hands-on IT experience, specifically troubleshooting.
• Experience with laptop imaging, printer support, and basic networking.
• Proficiency in Windows 11 and Linux environments.
• Strong communication skills and ability to follow SOPs.

Responsibilities

• Perform laptop imaging, configuration, and deployment.
• Troubleshoot printers, hardware, software, and basic network issues.
• Provide technical support for Windows 11 and Linux environments.
• Resolve customer issues promptly and escalate complex problems.
• Follow IT procedures, maintain quality standards, and identify process improvements.
• Take ownership of assigned tasks and collaborate with team.

Skills

Laptop imaging

Printer support

Windows 11

Linux

Networking

Troubleshooting

Communication

Tools

CompTIA A+

Job description

Title: IT Support Technician

Location: Baltimore, MD

Duration: 4+ month contract

Compensation: $25 - 29.00/hr. W2

Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S.

About the Opportunity

We are seeking a motivated IT Support Technician to provide technical support, troubleshoot IT issues, and maintain reliable IT operations. The ideal candidate has hands-on technical experience, strong problem-solving skills, and a willingness to learn, adapt, and contribute to continuous improvement.

Key Responsibilities

• Perform laptop imaging, configuration, and deployment.
• Troubleshoot printers, hardware, software, and basic network issues.
• Provide technical support for Windows 11 and Linux environments.
• Resolve customer issues promptly and elevate complex problems when necessary.
• Follow IT procedures, maintain quality standards, and identify process improvements.
• Take ownership of assigned tasks and collaborate with team members.

Required Qualifications

• Minimum 2+ years of hands-on IT experience, specifically troubleshooting
  • Experience with laptop imaging, printer support, and basic networking.
• Proficiency in Windows 11 and Linux environments.
• Strong communication skills, with the ability to follow SOPs independently and prioritize technical tasks.

Preferred Qualifications

• CompTIA A+ certification.
• Strong adaptability, accountability, and willingness to learn new technologies.
• Ability to share knowledge and suggest practical process improvements.

About INSPYR Solutions

Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other protected status. INSPYR Solutions complies with all applicable laws governing nondiscrimination in employment in every location in which the company has facilities.

Applicants requiring reasonable accommodation during the application or interview process should contact [e-mail] for assistance. Information collected and processed through your application with INSPYR Solutions (including any job applications you choose to submit) is subject to INSPYR Solutions' Privacy Policy and INSPYR Solutions' AI and Automated Employment Decision Tool Policy: https://www.inspyrsolutions.com/policies/. By submitting an application, you are consenting to being contacted by INSPYR Solutions through phone, email, or text.