Desktop Systems Technician – Hybrid IT Operations

NYC Department of Health and Mental Hygiene; New York (NY); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Premium-free health insurance

Defined benefit pension

Work From Home policy

Job summary

The NYC Department of Health and Mental Hygiene is seeking a Computer Associate (Operations) to support IT functions. Responsibilities include administering the SCOM servers, maintaining documentation, and assisting with infrastructure upgrades. Ideal candidates have experience in a large-scale network environment.

Benefits include premium-free health insurance, robust wellness programs, and support for professional growth. This position is inclusive and welcomes diverse applicants.

Qualifications

• Minimum two years of experience in computer operations in a large-scale environment.
• Experience with data communications network in a multi-tiered computer environment is a plus.
• Familiarity with server infrastructure and support processes.

Responsibilities

• Administer and maintain Microsoft SCOM and VMware environments.
• Document the Data Center Application Dependencies and any changes to systems.
• Assist in managing daily technology operations to meet agency objectives.

Skills

Microsoft SCOM administration

VMware management

Active Directory expertise

Troubleshooting skills

Documentation skills

Education

Certificate in computer operations (675 hours)

Bachelor's degree in a relevant field

High school diploma with related experience

Tools

Alertsite

ServiceNow

Job description

The NYC Department of Health and Mental Hygiene is seeking a Computer Associate (Operations) to support IT functions. Responsibilities include administering the SCOM servers, maintaining documentation, and assisting with infrastructure upgrades. Ideal candidates have experience in a large-scale network environment.

Benefits include premium-free health insurance, robust wellness programs, and support for professional growth. This position is inclusive and welcomes diverse applicants.