Desktop Support Technician

Floyd Valley Healthcare; United States; On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Student Debt Program

IPERS Retirement

Medical, Dental, and Vision insurance

Flexible Spending Account (FSA)

Short-term and Long-term Disability

Life Insurance

Fitness Center

Paid Time Off

Competitive pay based on experience

Job summary

Floyd Valley Healthcare in Le Mars, IA seeks a Desktop Support Technician for the Information Services department. This full-time role (40 hours/week) offers a daytime schedule (Mon-Fri, 7:30 a.m.

– 4:00 p.m.) with no weekends or holidays. Responsibilities include planning, installing, and troubleshooting PCs and hardware, maintaining software/hardware, researching new technologies, and monitoring inventories.

Qualifications

• Associate degree or equivalent experience preferred.
• 2 years of related experience required/preferred.
• Mandatory Reporter training certificate a plus; certification is required as an employee.

Responsibilities

• Plan, install and troubleshoot PCs and hardware components.
• Assist with maintenance of other software and hardware and services supported by IS.
• Research and analyze new technologies—hardware and software—and make recommendations.
• Monitor inventories of hardware and software.
• Operate the file server.

Skills

Desktop support

Troubleshooting

Hardware install

Software maintenance

IT support

Education

Associate degree in a computer-related field

Job description

Location: Le Mars, IA Worker Type: Regular Work Shift: Day Shift (United States of America)

Floyd Valley Healthcare is proud to offer a positive and fulfilling work environment that supports a healthy work-life balance. We understand that our employees have choices, and we strive to be an employer of choice for our team.

Position Highlights

Be a part of the team at Floyd Valley Healthcare in our Information Technology Department! Floyd Valley Healthcare in Le Mars, IA has a full-time position (40 hours per week) in our Information Technology Department for a Desktop Support Technician. Floyd Valley offers a positive culture that supports a healthy work-life balance.

Desktop Support Technician Responsibilities

• Monday – Friday 7:30 a.m. – 4:00 p.m. No weekends or holidays.
• Desktop Support Technician is responsible for the planning, installation and trouble-shooting PC’s and hardware components.
• Will assist with the maintenance of other software and hardware and services supported by Information Services.
• Research and analyze new technologies – hardware and software and make appropriate recommendations.
• Monitor inventories of hardware and software.
• Able to operate the file server.

Requirements

• An associate’s degree in a computer-related field is desired or equivalent experience.
• 2 years of experience in a related field.
• Mandatory Reporter training certificate a plus; certification is required as an employee.

We are proud to offer

• Student Debt Program
• IPERS Retirement
• Medical, Dental, and Vision insurance
• Flexible Spending Account (FSA)
• Short-term and Long-term Disability Insurance
• Life Insurance
• Fitness Center
• Paid Time Off
• Competitive pay based on experience

About Floyd Valley Healthcare

Floyd Valley Healthcare is a 25-bed critical access hospital and is located in Le Mars, Iowa, home of "The Ice Cream Capital of the World!" Floyd Valley Healthcare has had a rich history of serving the healthcare needs of people in Le Mars, Iowa and the surrounding communities. Today, Floyd Valley includes the hospital, family medicine clinics in Le Mars, Marcus and Remsen, and public health. We serve people in their homes through home health and home medical services. Floyd Valley Healthcare is licensed by the State of Iowa, affiliated with the Avera System of Sioux Falls, South Dakota and is a member of the Iowa and American Hospital Associations.

Pre-employment drug screen, background check, and employee health review including required immunizations are required. FVH participates in E-Verify. Floyd Valley Healthcare is an Equal Opportunity Employer committed to providing an environment of opportunities to all applicants and employees without regard to race, color, religion, marital status, age, national origin, physical or mental disability, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected by law.

At Avera, the way you are treated as an employee translates into the compassionate care you deliver to patients and team members. Because we consider health care a ministry, you can live out your faith, uphold the dignity and respect of all persons while not compromising high-quality services. Join us in making a positive impact on moving health forward. At Avera, we are committed to protecting your online privacy. For more information, please visit https://www.avera.org/legal-notices/online-privacy-policy/.