Desktop Support Technician

Floyd Valley Healthcare; Le Mars (IA); On-site; USD 40,000 - 60,000; Full time

Job summary

Floyd Valley Healthcare in Le Mars, IA is seeking a Desktop Support Technician to join the Information Technology Department. This full-time role (40 hours/week) offers weekday daytime hours and the opportunity to support and troubleshoot PCs, hardware, and various software services in a community hospital setting.

The ideal candidate will have at least 2 years of related experience, an associate degree in a computer-related field (or equivalent), and may possess Mandatory Reporter training or

Qualifications

• Associate degree in a computer-related field is desired or equivalent experience.
• 2 years of experience in a related field.
• Mandatory Reporter training certificate a plus; certification is required as an employee.

Responsibilities

• Mon–Fri 7:30 a.m.–4:00 p.m.; no weekends or holidays.
• Plan, install and troubleshoot PCs and hardware components.
• Assist with maintenance of other software and hardware and services.
• Research and analyze new technologies—hardware and software and make recommendations.
• Monitor inventories of hardware and software.
• Operate the file server.

Skills

Desktop support

Troubleshooting

Hardware

Software maintenance

Inventory management

Education

Associate degree in computer-related field

Job description

Location:Le Mars, IAWorker Type:RegularWork Shift:Day Shift (United States of America)Floyd Valley Healthcare is proud to offer a positive and fulfilling work environment that supports a healthy work-life balance. We understand that our employees have choices, and we strive to be an employer of choice for our team.Position HighlightsBe a part of the team at Floyd Valley Healthcare in our Information Technology Department!Floyd Valley Healthcare in Le Mars, IA has a full-time position (40 hours per week) inour Information Technology Department for a Desktop Support Technician.Floyd Valley offers a positive culture that supports a healthy work-life balance. Our Mission is to be a progressive healthcare partner serving with compassion, integrity and excellence.Desktop Support Technician Responsibilities:Monday – Friday 7:30 a.m. – 4:00 p.m. No weekends or holidays.Desktop Support Technician is responsible for the planning, installation and trouble-shooting PC’s and hardware components.Will assist with the maintenance of other software and hardware and services supported by Information Services.Research and analyze new technologies – hardware and software and make appropriate recommendations.Monitor inventories of hardware and software.Able to operate the file server. Requirements:An associate’s degree in a computer-related field is desired or equivalent experience.2 years of experience in a related field.Mandatory Reporter training certificate a plus; certification is required as an employee.We are proud to offer:Student Debt ProgramIPERS RetirementMedical, Dental, and Vision insuranceFlexible Spending Account (FSA)Short-term and Long-term Disability InsuranceLife InsuranceFitness CenterPaid Time OffCompetitive pay based on experienceAbout Floyd Valley Healthcare:Floyd Valley Healthcare is a 25-bed critical access hospital and is located in Le Mars, Iowa, home of \"The Ice Cream Capital of the World!\" Floyd Valley Healthcare has had a rich history of serving the healthcare needs of people in Le Mars, Iowa and the surrounding communities. Today, Floyd Valley includes the hospital, family medicine clinics in Le Mars, Marcus and Remsen, and public health. We serve people in their homes through home health and home medical services. Floyd Valley Healthcare is licensed by the State of Iowa, affiliated with the Avera System of Sioux Falls, South Dakota and is a member of the Iowa and American Hospital Associations.Pre-employment drug screen, background check, and employee health review including required immunizations are required. FVH participates in E-Verify.Floyd Valley Healthcare is an Equal Opportunity Employer committed to providing an environment of opportunities to all applicants and employees without regard to race, color, religion, marital status, age, national origin, physical or mental disability, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected by law.