Desktop Support Technician

TieTalent; Indiana (PA); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading company is looking for a Desktop Support Technician in Indiana to provide IT support and exceptional service to employees. The ideal candidate will have previous IT experience, strong communication skills, and problem-solving abilities. This full-time role requires the ability to lift and support users in a physical environment.

Qualifications

• Previous IT experience performing required duties.
• Ability to deliver outstanding customer service to a diverse user base.
• Strong problem-solving skills and ability to work collaboratively.

Responsibilities

• Provide IT/OT deskside support to all employees.
• Diagnose and resolve software and hardware incidents.
• Stage, configure, and deliver IT assets.

Skills

Communication

Customer Service

Problem-Solving

Job description

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About

Our client is seeking a Deskside Technician to join their team. As a Deskside Technician, you will be part of the local IT department supporting the Lafayette site. The ideal candidate will have excellent communication skills, a strong customer service orientation, and the ability to troubleshoot effectively, which will align successfully in the organization.

About

Our client is seeking a Deskside Technician to join their team. As a Deskside Technician, you will be part of the local IT department supporting the Lafayette site. The ideal candidate will have excellent communication skills, a strong customer service orientation, and the ability to troubleshoot effectively, which will align successfully in the organization.

Job Title: Desktop Support Technician

Location: Lafayette, IN

What's the Job?

Provide IT / OT deskside support to all employees.

Deliver White Glove IT services to all company executives

Diagnose and resolve software and hardware incidents, including operating systems (Windows 10, 11), network issues, and mobile devices.

Stage, configure, and deliver IT assets such as personal computers and mobile phones.

Manage the inventory of IT assets for the site(s) and support all IT systems at the location.

What's Needed?

Previous IT Experience Performing The Required Duties.

Ability to deliver outstanding customer service to a diverse user base.

Strong problem-solving skills and the ability to work collaboratively within a team.

Willingness to travel to shop floor work environments daily to support users.

Ability to lift 50 lbs. and perform physical tasks as required.

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –

Manpower, Experis, Talent Solutions, and Jefferson Wells

–

creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

Nice-to-have skills

• Mobile Devices
• Indiana, United States
  
  

Work experience

• Desktop Support
  
  

Languages

• English

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Technology, Information and Internet

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