Desktop Support Technician

TEKsystems; Huntsville (AL); Hybrid; USD 32,000 - 39,000; Full time

Benefits offered by this job

Medical

Dental & vision

Critical Illness

Accident

Hospital 401(k) Plan

Life Insurance

Short/long-term disability

HSA

Transportation benefits

Employee Assistance Program

Time Off (PTO/Vacation/Sick)

Job summary

TEKsystems' client is seeking a Level 2 Helpdesk/Desktop Support technician to join the team in Huntsville, AL. You will support internal users across the US via phone, desk-side, and remote management tools, handling hardware setups, licensing, and access provisioning.

This contract-to-hire role requires experience with Windows 11, Active Directory, VMware, and SharePoint, with a focus on customer service and effective issue resolution. Occasional travel to nearby sites may occur.

Qualifications

• Contract-to-hire on-site role with some remote work (1 day per week).
• Support for Windows 11, AD, VMware, and SharePoint via phone, on-site, or remote.
• Experience with imaging, hardware setup, and user provisioning is a plus.

Responsibilities

• Provide end-user support across the U.S. via calls, tickets, and desk-side visits.
• Set up new users with hardware and manage access/licensing for devices and apps.

Skills

Desktop

Deployment

Troubleshooting

Active Directory

Windows

Customer service

Technical support

Imaging

Help desk support

Hardware

Printers

O365

Install

Service desk

Ticketing system

Office 365

Windows 10

Phone support

Microsoft Office

Mobile device

Desktop hardware

Printer support

Job description

Description

One of TEKsystems' clients, a global company and leader in their respective industry is looking for a Level 2 Helpdesk/Desktop Support technician to join their team.

The candidate will join a small local team and provide end user support to all of the internal end users across the U.S. The technician will be taking incoming calls/tickets and be expected to provide exceptional customer service and solve technical issues. The candidate will be responsible for supporting Windows 11 OS, Active Directory (policies, distribution groups), VMWare, and Sharepoint over the phone, at the users' desks, or via remote management software. The support technician will also be responsible for setting up new users with hardware -- laptops, iphones, printers -- and be responsible for ensuring access and licenses are turned on/off appropriately.

Any experience with file and print servers or networking would be helpful, but not required. The company is a Microsoft/Azure Cloud shop as well.

Skills

• Desktop
• Deployment
• Troubleshooting
• Active directory
• Windows
• Customer service
• Technical support
• Imaging
• Help desk support
• Hardware
• Printers
• O365
• Install
• Service desk
• Ticketing system
• Help desk
• Office 365
• Windows 10
• Phone support
• Microsoft office
• Mobile device
• Hardware support
• Desktop hardware
• Microsoft
• Printer support
• Migration
• Inventory

Top Skills Details

• Desktop
• Deployment
• Troubleshooting
• Active directory
• Windows
• Customer service
• Technical support
• Imaging
• Help desk support
• Hardware
• Printers
• O365
• Install
• Service desk
• Ticketing system
• Help desk
• Office 365
• Windows 10
• Phone support
• Microsoft office
• Mobile de

Additional Skills & Qualifications

This position is onsite but offers 1 day a week remote. There may be some limited travel to nearby sites/plants. This position starts out as a contract, but the manager is hopeful that this person will convert to FTE...it's based on merit.

Experience Level

Intermediate Level

Job Type & Location

This is a Contract to Hire position based out of Huntsville, AL.

Pay And Benefits

The pay range for this position is $23.00 - $28.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.

If eligible, the benefits available for this temporary role may include the following:

• Medical
• dental & vision
• Critical Illness
• Accident
• Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Application Deadline

This position is anticipated to close on Oct 29, 2026.

Workplace Type

This is a fully onsite position in Huntsville,AL.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems And TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI)

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.