Desktop Support Technician

JobDiva, Inc.; Bloomfield (CT); On-site; USD 39,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

AD&D insurance

Disability plans

Employee Assistance Program

Paid holidays

Paid time off

Paid parental leave

401(k)

FSA/HSA pre-tax benefits

Job summary

CompucomStaffing is seeking a Desktop Support Technician to join our client's team onsite in Bloomfield, CT. The role involves providing IMAC and end-user support, imaging systems with standard client images, and completing assigned projects at the client site.

The ideal candidate has 2+ years of desk side support experience, strong Windows and MS Office skills, and solid troubleshooting and customer-service abilities. Onsite work in Bloomfield, CT with comprehensive benefits is offered.

Qualifications

• Minimum 2+ years of desk side support service experience.
• Working knowledge of MS Windows operating systems.
• Working knowledge of MS Office Suite and basic business applications.
• Excellent analytic / troubleshooting skills.
• Excellent communication skills.
• Excellent customer support skills.
• Basic knowledge of networks, telecom, and computing.

Responsibilities

• Provide IMAC, break-fix and end-user support activities as required.
• Stage, build, and image systems with standard client image.
• Complete assigned projects.
• Follow asset management policy and procedures.

Skills

IMAC & imaging

End-user support

Windows troubleshooting

MS Office

Communication

Customer service

Networking basics

Job description

At CompucomStaffing, you’re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.

We are currently seeking a qualified Desktop Support Technician to join our client's team onsite in Bloomfield, CT.

Duties and Responsibilities

• Provide install, move, add, change (IMAC), break-fix and end user support activities as required
• Stage, build, and image systems with standard client image
• Complete assigned projects
• Follow asset management policy and procedures

Skills and Qualifications

• Minimum 2+ years of desk side support service experience
• Working knowledge of MS Windows Operating Systems
• Working knowledge of MS Office Suite and basic business applications
• Excellent analytic / troubleshooting skills
• Excellent communication skills
• Excellent customer support skills
• Basic knowledge of networks, telecom, and computing

Wage Range

The rate for this position isbetween$28.20 - $37.60 perhour, unlesslocal minimum wage is higher.Factors which may affect starting pay within this range may include geography/market, skills, education,experienceand other qualifications of the successful candidate.

W2 only, no Corp to Corp.

Benefits

• medical insurance
• dental insurance
• vision insurance
• life insurance
• AD&D insurance
• disability plans
• Employee Assistance Program
• paid holidays (up to 6 days annually)
• paid time off (minimum of 10 days annually)
• paid parental leave (minimum of 10 days annually)
• 401(k)
• FSA/HSA pre-tax benefits

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Equal Employment Opportunity

CompucomStaffing™, a division of CompuCom® Systems, Inc., is an Equal Opportunity Employer.

We provide IT staffing services and solutions to Fortune 1000 companies as well as small and mediumbusiness.

For more information, visit www.compucom.com.

We will consider for employment all qualified applicants, including those with criminal histories, arrest, and conviction records in a manner consistent with the requirements of applicable state and local laws.

This includes the City of Los Angeles Fair Chance Initiative for Hiring Ordinance as well as the San Francisco Fair Chance Ordinance.

Work Authorization

Candidates must be authorized to work in the United States without the need for current or future employer sponsorship.

AI Usage

Please note, artificial intelligence (AI) may be used to screen, assess, or select applicants for this position.

Arizona Applicants

TO THE EXTENT REQUIRED BY APPLICABLE LAW, THE COMPANY MAINTAINS A SMOKE-FREE WORKPLACE.

California Residents

PLEASE REVIEW THE CALIFORNIA CONSUMER PRIVACY ACT NOTICE.

Maryland Applicants

UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.

Massachusetts Applicants

IT IS UNLAWFUL IN MASSACHUSETTS TO REQUIRE OR ADMINISTER A LIE DETECTOR TEST AS A CONDITION OF EMPLOYMENT OR CONTINUED EMPLOYMENT.AN EMPLOYER WHO VIOLATES THIS LAW SHALL BE SUBJECT TO CRIMINAL PENALTIES AND CIVIL LIABILITY.

Rhode Island Applicants

THE COMPANY IS SUBJECT TO CHAPTERS 29-38 OF TITLE 28 OF THE GENERAL LAWS OF RHODEISLAND, ANDIS THEREFORE COVERED BY THE STATE’S WORKERS’ COMPENSATION LAW.

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