Desktop Support Technician

Talent Groups; Augusta (ME); On-site; USD 55,000 - 75,000; Full time

Job summary

Talent Groups recherche un Desktop Support Specialist pour rejoindre son équipe informatique. Le candidat idéal possédera une expérience pratique en support de bureau, d'excellentes compétences en communication et un engagement envers l'assistance technique de qualité. Le poste est destiné à ceux qui souhaitent travailler dans un environnement dynamique, où l'attention aux détails et un esprit de service à la clientèle sont essentiels.

Qualifications

• 3–5 ans d'expérience en support de bureau ou rôle de support technique similaire.
• Compétences en dépannage matériel et logiciel.
• Capacité à travailler de manière autonome et en équipe.

Responsibilities

• Fournir un support technique de haute qualité aux utilisateurs.
• Maintenir des journaux d'actifs et gérer le cycle de vie du matériel.
• Travailler de manière proactive pour résoudre les problèmes matériels.

Skills

Troubleshooting

Communication

Customer Service

Job description

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We are seeking a skilled and proactive Desktop Support Specialist to join our IT team. The ideal candidate will have hands-on experience in desktop support, a strong understanding of hardware setup, excellent communication skills, and a commitment to delivering high-quality technical assistance to end users.

3–5 years of experience in desktop support or a similar technical support role.

Familiarity with common hardware and software troubleshooting.

Strong verbal and written communication skills.

Ability to work independently and as part of a team.

Customer service mindset with attention to detail.

Experience maintaining asset logs and handling hardware lifecycle management is a plus.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Consulting

• Industries

  Staffing and Recruiting, Information Services, and Technology, Information and Media

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