Desktop Support Technician

TEKsystems; Arlington (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Desktop Support Technician to join their team in Arlington, TX. This onsite role involves providing essential support for PCs, printers, and RF devices in a busy logistics distribution facility. The ideal candidate will have a strong background in troubleshooting and user support, managing around 25 tickets per shift. With a focus on teamwork and communication, you’ll ensure that all technical issues are resolved efficiently. Enjoy a comprehensive benefits package and a supportive work environment that values diversity and innovation.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Life Insurance

Disability Insurance

HSA

Transportation Assistance

Employee Assistance Program

Paid Time Off

Qualifications

• Experience in troubleshooting PC, printer, and RF devices.
• Ability to handle approximately 25 tickets per shift.

Responsibilities

• Provide onsite support for PC, printer, and RF devices.
• Troubleshoot user issues and perform routine maintenance.

Skills

Windows 10/11

Office 365

LaserJet Printers

Zebra Label Printers

AS 400

RF Devices

Wireless Network Connectivity

Outlook

Word

Excel

Basic Networking

ServiceNow Ticketing System

Education

Network+ Certification

A+ Certification

Job description

Position: Desktop Support Technician

Overview

This is an onsite position in Arlington, TX, supporting PC, printer, and RF devices in a logistics distribution facility. The role involves troubleshooting, user support, and routine maintenance, primarily handling approximately 25 tickets per shift.

Shift Details

• Monday - Friday
• 7:30am to 4:00pm CST or 8:00am to 5:00pm CST

Technologies & Skills

• Windows 10/11, Office 365
• LaserJet and Zebra Label Printers
• AS 400 (Client Access experience preferred)
• RF Devices and Wireless Network Connectivity
• Outlook, Word, Excel
• Basic Networking skills
• ServiceNow Ticketing System

Preferred Certifications

• Network+ Certification
• A+ Certification

Additional Requirements

Candidate must have a cell phone for high-priority communications. The position requires working onsite in Arlington, TX, 40 hours per week.

Compensation & Benefits

Pay range: $20.00 - $24.00/hr. Benefits include medical, dental, vision, 401(k), life insurance, disability, HSA, transportation, employee assistance, and paid time off. Eligibility depends on employment status and plan specifics.

Application Deadline

May 4, 2025

About TEKsystems

TEKsystems is a global leader in technology services, partnering with Fortune 500 companies to deliver innovative solutions. We are committed to diversity and equal opportunity employment.

Interested candidates should apply directly through the employer’s website.