Desktop Support Specialist - Secret Clearance, On Site

Cyber Security Jobs

Florida

In loco

USD 55.000 - 75.000

Tempo pieno

4 giorni fa
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Descrizione del lavoro

Reliance Test & Technology, LLC is seeking a DESKTOP SUPPORT SPECIALIST at Eglin AFB, FL to deliver end-user help desk support, manage accounts, apply patches, and maintain cybersecurity requirements in a DoD environment.

Candidates must have CompTIA Security+ within 60 days, 2+ years of help desk experience, Windows 10/11 and Microsoft 365 proficiency, and be able to perform workstation rebuilds. On-site role with Secret clearance eligibility and strong customer service skills.

Competenze

  • 2+ years of experience in providing help desk support
  • CompTIA Security+ certification required within 60 days
  • Proficient with Windows 10/11 and Microsoft 365
  • Able to perform workstation rebuilds and research new technologies
  • Strong written and verbal communication skills; able to read and interpret information

Mansioni

  • Provide help desk support to end users across hardware and software issues
  • Perform daily administration of computers and software; manage user accounts
  • Monitor security appliances and apply patches; maintain cybersecurity requirements
  • Train users on proper use of USAF computer systems and document progress
  • Ensure timely resolution by tracking and escalating issues as needed
  • Maintain system documentation and deploy Air Force SDC images to new machines
  • Collaborate with a team to support DoD mission objectives

Conoscenze

Help desk
Customer service
Team player

Formazione

Industry Certification
CompTIA Security+

Strumenti

Windows 10/11
Microsoft 365
DoD IA concepts (IAVA/STIG)

Descrizione del lavoro

Reliance Test & Technology, LLC is seeking a DESKTOP SUPPORT SPECIALIST at Eglin AFB, FL to deliver end-user help desk support, manage accounts, apply patches, and maintain cybersecurity requirements in a DoD environment.

Candidates must have CompTIA Security+ within 60 days, 2+ years of help desk experience, Windows 10/11 and Microsoft 365 proficiency, and be able to perform workstation rebuilds. On-site role with Secret clearance eligibility and strong customer service skills.

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