Desktop Support Specialist

Motion Recruitment; San Antonio (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

Motion Recruitment is seeking a skilled Desktop Support Specialist for an on-site role in San Antonio, TX. The position demands strong technical support capabilities and customer service skills, responsible for delivering Level 1 and Level 2 support in an enterprise environment. With a contract duration of 4 months and the potential for extension, candidates should have over 5 years of IT experience and a High School Diploma. Join a dynamic IT team and thrive in a fast-paced setting!

Benefits

Medical insurance

401(k)

Qualifications

• 5+ years of enterprise-level IT support experience.
• Proficiency with incident/request management processes.
• Strong knowledge of Microsoft Office and remote management.

Responsibilities

• Provide hands-on desktop support to enterprise-level users.
• Respond to and resolve tickets swiftly.
• Maintain and troubleshoot office technology.

Skills

Technical troubleshooting ability

Excellent customer service

Communication

Education

High School Diploma (or equivalent)

Tools

Microsoft Office Suite

Active Directory

Ticketing systems

Remote management tools

Job description

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This range is provided by Motion Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$25.00/hr - $27.00/hr

Direct message the job poster from Motion Recruitment

Senior Recruiter at Motion Recruitment - Helping IT Professional in search for their ideal job.!

Hiring Now: Desktop Support Specialist| On-site in San Antonio, TX

Contract Duration: 4 months (with possible extension)

We’re seeking an experienced Desktop Support Specialist to join a dynamic IT team supporting enterprise-level end users. If you have a strong technical background, excellent customer service skills, and thrive in fast-paced environments, this is a great opportunity to make an impact.

• Provide hands-on desktop support to a diverse range of internal users
• Respond to and resolve tickets in a timely manner
• Maintain and troubleshoot office technology
• Deliver Level 1 and Level 2 software support at the enterprise level
• Support backend Microsoft Office Suite applications
• Perform remote troubleshooting and management
• Utilize MS Intune and Active Directory
• Handle incident and request management tasks efficiently

Qualifications:

• 5+ years of enterprise-level IT support experience
• High School Diploma (or equivalent) required
• Proficiency with:
• Ticketing systems
• Microsoft Office Suite
• Active Directory
• Remote management tools
• Strong technical troubleshooting ability
• Excellent customer service and communication
• Knowledge of incident/request management processes
• Technical phone interview
• Final onsite meeting with leadership

If you're ready to hit the ground running and bring top-tier IT support to an enterprise environment, let’s connect! Feel free to DM me or apply directly.

#ITJobs #ITSupport #FieldSupport #TechSupport #SanAntonioJobs #DesktopSupport #Troubleshooting #Hardware #Software #Ticket #TicketingSystem #ContractJobs #HiringNow

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology

• Industries

  Construction and Real Estate

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Inferred from the description for this job

Medical insurance

401(k)

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