Desktop Support & ServiceNow Admin — Secret Clearance

DANE LLC; Chantilly (VA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

401(k)

Healthcare benefits

Paid time off

Tuition assistance

Job summary

A leading technology services company in Chantilly, VA, is looking for a skilled DSS System Administrator. The role involves providing exceptional Desktop Support Services within a government environment, managing service requests, and performing troubleshooting on various systems. Candidates must have a minimum of 5 years' experience, an Associate's Degree in a related field, and an Active DoD Secret Clearance or higher. This position offers robust benefits and a full-time work commitment.

Qualifications

• Minimum 5 years of experience providing Desktop support.
• Active DoD Secret Clearance or higher required.
• Working knowledge of ServiceNow ticketing system is essential.

Responsibilities

• Performs system administrative duties and troubleshooting for user tickets.
• Support and maintain COTS and custom applications.
• Document and escalate issues in ServiceNow as needed.

Skills

Desktop support

Troubleshooting

ServiceNow ticketing

Attention to detail

Education

Associate degree

Industry certifications (A+, Security+, Network+)

Job description

A leading technology services company in Chantilly, VA, is looking for a skilled DSS System Administrator. The role involves providing exceptional Desktop Support Services within a government environment, managing service requests, and performing troubleshooting on various systems. Candidates must have a minimum of 5 years' experience, an Associate's Degree in a related field, and an Active DoD Secret Clearance or higher. This position offers robust benefits and a full-time work commitment.