Desktop Support I — Helpdesk & End-User IT (Full-Time)

Calvary Chapel Fellowship of Melbourne; Town of Florida (NY); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Employee discounts

Job summary

Calvary Chapel Fellowship of Melbourne seeks a Desktop Support I to assist with IT service requests, maintain user workstations, and provide friendly support to staff and volunteers.

This position requires a good understanding of technology, especially Windows 11, as well as excellent communication skills. The role includes attending staff meetings and contributing to the organization’s mission, along with various troubleshooting tasks.

Benefits include health insurance, 401(k), and paid time off.

Qualifications

• Good technical understanding and ability to learn new tools quickly.
• Ability to maintain confidentiality of personal and company information.
• Attention to detail.

Responsibilities

• Handle support requests via various communication methods.
• Document actions taken during ticket resolution.
• Attend staff meetings and contribute to team goals.

Skills

Technical understanding

Computer Skills (Windows 11 troubleshooting)

Writing and communication skills

Time management

LAN/WAN troubleshooting

Education

A+ Certification preferred

Job description

Calvary Chapel Fellowship of Melbourne seeks a Desktop Support I to assist with IT service requests, maintain user workstations, and provide friendly support to staff and volunteers.

This position requires a good understanding of technology, especially Windows 11, as well as excellent communication skills. The role includes attending staff meetings and contributing to the organization’s mission, along with various troubleshooting tasks.

Benefits include health insurance, 401(k), and paid time off.