Desktop Support Engineer: Hardware, VPN & User Care

NSC Global; United States; Remote; USD 55,000 - 75,000; Full time

Job summary

NSC Global provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. As a US Cisco Global Gold Certified Partner with headquarters in London and New York, the company values diversity and inclusion, fostering a collaborative work environment.

NSC Global is actively seeking professionals to maintain and support enterprise IT environments in the United States, offering opportunities to work with cutting-edge

Qualifications

• Requires 3-5 years of experience or an associate's degree in a related field.
• Proficient in problem-solving and supporting financial customers.
• Skilled in Networking, VPN, Wireless, and ticketing systems.

Responsibilities

• Maintains, analyzes, troubleshoots, and repairs computer systems and peripherals.
• Documents, upgrades, and replaces hardware and software systems.
• Supports user accounts and security groups, performing complex tasks with creativity.

Skills

Networking

VPN

Wireless

Ticketing systems

Education

Associate's degree in related field

Job description

NSC Global provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. As a US Cisco Global Gold Certified Partner with headquarters in London and New York, the company values diversity and inclusion, fostering a collaborative work environment.

NSC Global is actively seeking professionals to maintain and support enterprise IT environments in the United States, offering opportunities to work with cutting-edge