Desktop Support Engineer

OP Recruiting; New York (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

OP Recruiting seeks a Desktop Support Engineer in New York to strengthen core IT operations. You will provide hands-on support for office technology, desktops, and end-user environments while collaborating with senior engineers.

Candidates should have 1–3 years in desktop support, Linux familiarity, hardware skills, and basic networking; the role offers a path to a Systems Engineer through mentorship.

Qualifications

• 1–3 years of experience in desktop support, IT operations, or systems administration.
• Practical working knowledge of Linux operating systems.
• Solid understanding of PC hardware components with experience assembling, configuring, or repairing workstations.
• Proven troubleshooting skills across hardware and software layers.
• Foundational understanding of networking concepts.

Responsibilities

• Deliver hands‑on technical assistance for office technology, desktop systems, and end‑user environments.
• Assemble, configure, upgrade, diagnose, and repair PC hardware and workstation components.
• Troubleshoot hardware, software, and basic connectivity issues to identify root causes and implement solutions.
• Maintain and support Linux‑based workstations operating within a technical financial environment.
• Assist with infrastructure deployments, system updates, and routine IT operational workflows.
• Document operational procedures, technical solutions, and troubleshooting guides.
• Collaborate on increasingly complex systems and infrastructure projects alongside senior engineers.

Skills

Desktop support

Linux

PC hardware

Troubleshooting

Networking basics

Tools

Linux

Job description

About The Opportunity

Are you looking to build a strong foundation in core infrastructure and high-performance computing? We are seeking an ambitious Desktop Support Engineer to join a fast-paced environment and support critical daily IT and desktop technology operations. Working alongside senior engineering mentor talent, you will gain hands‑on experience troubleshooting complex Linux systems, hardware, and networks with a direct path to transition into a full Systems Engineer.

Location:

New York, NY (On-site)

About The Opportunity

Are you looking to build a strong foundation in core infrastructure and high-performance computing? We are seeking an ambitious Desktop Support Engineer to join a fast-paced environment and support critical daily IT and desktop technology operations. Working alongside senior engineering mentor talent, you will gain hands‑on experience troubleshooting complex Linux systems, hardware, and networks with a direct path to transition into a full Systems Engineer.

Responsibilities

• Deliver hands‑on technical assistance for office technology, desktop systems, and end‑user environments.
• Assemble, configure, upgrade, diagnose, and repair PC hardware and workstation components.
• Troubleshoot hardware, software, and basic connectivity issues to identify root causes and implement solutions.
• Maintain and support Linux‑based workstations operating within a technical financial environment.
• Assist with infrastructure deployments, system updates, and routine IT operational workflows.
• Document operational procedures, technical solutions, and troubleshooting guides.
• Collaborate on increasingly complex systems and infrastructure projects alongside senior engineers.

Requirements (Must-Have)

• 1–3 years of experience in desktop support, IT operations, or systems administration.
• Practical, working knowledge of Linux operating systems.
• Solid understanding of PC hardware components with experience assembling, configuring, or repairing workstations.
• Proven troubleshooting skills across both hardware and software layers.
• Foundational understanding of networking concepts.
• Strong problem‑solving mindset, rapid learning agility, and willingness to take ownership of technical challenges.

Preferred Qualifications (Nice-to-Have)

• Experience with Linux system administration, servers, or compute cluster environments.
• Exposure to scripting, task automation, or infrastructure tools.
• Relevant industry certifications (e.g., CompTIA A+, Network+, Linux+).
• Prior experience supporting high‑performance technology or financial trading environments.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, ethnic origin, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.