DESKTOP SUPPORT

Artech Information System LLC; Naperville (IL); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading IT staffing company is looking for a Desktop Support Representative for onsite support in Naperville, IL. The role requires experience in providing technical assistance for Win7/Win XP operating systems, as well as troubleshooting Office applications and Dell hardware. Strong skills in executive support and break/fix troubleshooting in corporate environments are essential. This position offers a dynamic work environment and the opportunity to enhance your technical skill set.

Responsibilities

• Provide onsite support for desktop users.
• Troubleshoot Win7 and Win XP operating systems.
• Assist with Office 2003/2007/2010 applications.
• Resolve hardware issues with Dell equipment.

Skills

Win7/Win XP OS support

Office 2003/2007/2010 support

Executive end user troubleshooting skills

Dell hardware expertise

Break/Fix troubleshooting experience

Job description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description

Job Title: Desktop Support Representative Onsite Support

Location: Naperville, IL

Duration: 1+ years

Job Description:

• Win7/Win XP OS support.troubleshooting
• Office 2003/2007/2010 support
• Executive end user trouble shooting skills
• Dell hardware
• Break/Fix troubleshooting experience in larger corporate environments