desktop support job

Artech Information System LLC; St. Louis (MO); On-site; USD 40,000 - 55,000; Full time

Job summary

A prominent IT staffing company is looking for a Desktop Support Representative to provide onsite technical support in St. Louis, MO. The role includes troubleshooting issues related to Windows OS and Microsoft Office, as well as providing assistance with Dell hardware and end-user support. Candidates must have experience in a corporate environment, particularly with deskside support. This position is expected to last over a year with possible extensions.

Qualifications

• Experience in deskside support for executive users.
• Proficient in troubleshooting Windows operating systems.
• Understanding of corporate IT environments.

Responsibilities

• Provide onsite desktop support to end users.
• Troubleshoot and resolve hardware and software issues.
• Assist with the setup and maintenance of IT equipment.

Skills

Deskside Support

Troubleshooting

Win7/Win XP OS support

Office 2003/2007/2010 support

Executive end user trouble shooting

Dell hardware

Break/Fix troubleshooting

Job description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description

Job Title: Desktop Support Representative Onsite Support
Location: St Louis, MO
Duration: 1+ years (Possible Extension)

Skills Overview Deskside Support Tech. Must be experienced in DESKSIDE support.

• Win7/Win XP OS support. Troubleshooting
• Office 2003/2007/2010 support
• Executive end user trouble shooting skills
• Dell hardware
• Break/Fix troubleshooting experience in larger corporate environments