Desktop & Printer Support Technician (Tier 1–2)

Summit Racing Equipment; Six Corners (OH); On-site; USD 50,000 - 75,000; Full time

Job summary

Summit Racing Equipment in Ohio seeks an experienced Enterprise Desktop Support technician to deliver tier 1 and 2 help-desk assistance, install and maintain PC desktops and printers, and resolve end-user tickets.

The role covers hardware repair, OS and application configuration, inventory management, and involvement in special projects, with a Monday–Friday 8:30am–5pm schedule; an associate degree and 4+ years of enterprise desktop support are required.

Qualifications

• Associates Degree in Electronics or Computer Technology or equivalent experience.
• 4+ years enterprise desktop support.

Responsibilities

• Support enterprise users with tier 1 and tier 2 technical issues.
• Install and maintain PC Desktop hardware and printers.
• Work on end user support tickets and resolve them.
• Involve in special projects and project planning/documentation.

Skills

Desktop support

Printer installation

Hardware repair

OS & application install

End-user support

Inventory management

Project involvement

Education

Associate's Degree in Electronics or Computer Technology

Job description

Summit Racing Equipment in Ohio seeks an experienced Enterprise Desktop Support technician to deliver tier 1 and 2 help-desk assistance, install and maintain PC desktops and printers, and resolve end-user tickets.

The role covers hardware repair, OS and application configuration, inventory management, and involvement in special projects, with a Monday–Friday 8:30am–5pm schedule; an associate degree and 4+ years of enterprise desktop support are required.