Desktop & Mobile IT Support Specialist I

City-of-Roswel; Roswell (GA); On-site; USD 42,000 - 64,000; Full time

Job summary

The City of Roswell, Georgia is seeking an IT Support Specialist to provide desktop and advanced technical support for applications, systems, software, hardware, mobile devices, audio/visual, and networking. The role delivers remote, phone, and on-site assistance as part of the Information Technology Division.

Requires an Associate’s degree in computer science or related field and one year of PC support experience; on-call duties and ongoing learning are expected to stay current with technology

Qualifications

• Requires an Associate’s degree in computer science or closely related field.
• At least 1 year of personal computer support experience.
• On-call duties may be required.

Responsibilities

• Provide on-site and/or remote end-user support and maintenance.
• Install, troubleshoot, and upgrade PCs, software, and peripherals.
• Administer mobile devices and ensure compliance with IT standards.
• Support audio/visual equipment and conference room technologies.

Skills

End-user support

Mobile device management

System administration

On-site support

Education

Associate degree in computer science

Job description

The City of Roswell, Georgia is seeking an IT Support Specialist to provide desktop and advanced technical support for applications, systems, software, hardware, mobile devices, audio/visual, and networking. The role delivers remote, phone, and on-site assistance as part of the Information Technology Division.

Requires an Associate’s degree in computer science or related field and one year of PC support experience; on-call duties and ongoing learning are expected to stay current with technology