Deskside IT Hero — Onsite EUC Support

HCLTech; Tempe (AZ); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) retirement plan

Paid time off

Paid holidays

Job summary

HCLTech in Tempe, AZ, is seeking a Deskside Technician to provide onsite field support for EUC equipment and services at sites across multiple countries. You will deliver hands-on technical assistance, resolve incidents, and ensure high standards of customer service and operational excellence.

You will manage tickets, perform IMACD operations, support conference room tech, and coordinate with vendors for warranty repairs, asset management, and end-user mobility.

Qualifications

Responsibilities

Job description

HCLTech in Tempe, AZ, is seeking a Deskside Technician to provide onsite field support for EUC equipment and services at sites across multiple countries. You will deliver hands-on technical assistance, resolve incidents, and ensure high standards of customer service and operational excellence.

You will manage tickets, perform IMACD operations, support conference room tech, and coordinate with vendors for warranty repairs, asset management, and end-user mobility.