Desk Operations Lead – Member Experience

Genesis Health Clubs; Wichita (KS); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

401(k)

Health insurance

Dental insurance

Employee discounts

Vision insurance

Paid time off

Job summary

A leading health club chain is seeking a Desk Coordinator to oversee day-to-day operations at the Rock Road Tennis Desk in Wichita, Kansas. This role includes managing desk staffing, processing guest check-ins, and maintaining excellent customer service. The ideal candidate will have strong customer service skills, cash handling experience, and will be available to work various shifts, including weekends. CPR certification is required.

Qualifications

• Must hold current CPR certification or obtain within 60 days of the start date.
• Available to work weekends, evenings, and holidays.
• Ability to lift up to 35 pounds.

Responsibilities

• Processes guest check-ins and manages desk staffing.
• Conducts and maintains all desk inventories and daily activities.
• Ensures guest satisfaction and loyalty.

Skills

Customer service abilities

Experience in cash handling and credit cards

Ability to work well with others

Job description

A leading health club chain is seeking a Desk Coordinator to oversee day-to-day operations at the Rock Road Tennis Desk in Wichita, Kansas. This role includes managing desk staffing, processing guest check-ins, and maintaining excellent customer service. The ideal candidate will have strong customer service skills, cash handling experience, and will be available to work various shifts, including weekends. CPR certification is required.