Desk Clerk - Robert C. Wood Apartments

BRC - Bowery Residents' Committee, Inc.; New York (NY); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Health insurance

Dental plans

3 weeks paid vacation

12 paid holidays

403(b) pension with company match

Tuition assistance

FSAs

Job summary

Bowery Residents' Committee, Inc. is seeking an entry-level security/clerical associate to monitor entrances, log incidents, and support resident services in a busy New York setting.

You will handle visitor passes, sign-up sheets, and nightly reports while maintaining safety and customer service for residents and staff.

Qualifications

• HS diploma or GED required.
• Good reading, writing and verbal skills.
• Basic computer literacy required.
• Experience with homeless population and crisis intervention preferred.
• CPR training certification or willingness to take training class in CPR.

Responsibilities

• Monitor building entrance and make rounds to ensure security.
• Enter data into log book and answer phones.
• Perform light clerical work and filing.
• Communicate with residents regarding passes for visitors and activity signups.
• Note incidents in log book and email daily/nightly reports to staff.

Skills

Customer service

Crisis intervention

Verbal communication

First aid readiness

CPR certification

Education

HS diploma or GED

Tools

Basic computer literacy

Job description

Monitor building entrance, make rounds to ensure security of premises, enter data into log book and answer phones. Light clerical work and filing. Communicate with residents regarding passes for visitors, sign up sheets for activities, and groups. Note incidents in log book, as well as email with daily/nightly reports to staff. Attend staff meetings and staff trainings. Interface with EMS, police, and hospitals. Learn fire response system and obtain Certificate of Fitness from FDNY. Provide emergency first aid/CPR and/or NARCAN assistance when needed. Related duties as assigned.

HOURS

Full-time, 37.5 hours per week

QUALIFICATIONS

HS diploma or GED required. Good reading, writing and verbal skills. Basic computer literacy required. Experience with homeless population and crisis intervention preferred. CPR training certification or willingness to take training class in CPR.

MAKE AN IMPACT

Are you looking to make a positive impact on the lives of those in your community? At BRC, our staff help New Yorkers experiencing homelessness reclaim their lives by providing a hand up, offering opportunities for health and self-sufficiency, and restoring hope and dignity.

Each and every BRC staff member makes heroic contributions to our city, providing vital services in times of crisis and need. Through our commitment to employee wellbeing and development, BRC provides a workplace where staff can achieve their goals, make a difference with our clients, and grow personally and professionally.

Today, we have over 1000 full-time, part-time, and per-diem positions located in Manhattan, Brooklyn, the Bronx and Queens. Come and learn why 95% of BRC employees report that they would recommend BRC as a good place to work, and join us in building a more caring and compassionate city.

BENEFITS

BRC takes the health, safety, and wellbeing of our employees seriously. Employees are eligible for health insurance and paid sick time benefits immediately upon starting work. In addition, full time employees receive a generous benefits package, including:

• Competitive health and dental plans, with coverage is available for your spouse, domestic partner, and dependents.
• A minimum of 3 weeks paid vacation, 12 paid holidays, and additional paid sick and personal time. A 403(b) pension plan with a matching benefit paid by BRC.
• Tuition assistance and many training opportunities for career development.
• Flexible spending accounts (FSAs) are available so employees can set aside pre-tax dollars for healthcare, transit and childcare.

Pay Rate

$18.59

Experience Level

Entry Level

Shift

Evening