Desk Clerk - Lark Landing

Mercy Housing Management Group; San Francisco (CA); On-site; USD 57,308,000 - 63,039,000; Full time

Benefits offered by this job

Healthcare plans

Dental

Vision

15 days PTO

12 holidays + 2 floating holidays

403b + match

Early close Fridays

Early close before holiday

Paid time off Christmas–New Year

Volunteer time off

Parental & caregiver leave

Life insurance

Employee assistance plan

Pet Insurance options

Job summary

Mercy Housing Management Group in San Francisco, CA is seeking a Desk Clerk to provide front-desk services for residents and visitors, maintain logs, and support security and communications with the Property team. This on-site role offers competitive hourly pay ($20-$22), a benefits package, PTO, holidays, retirement plan, and paid leave.

Previous office experience and a high school diploma are preferred. Mercy Housing encourages candidates with lived experience to apply and values teamwork and

Qualifications

• High school diploma or equivalent.
• General office experience.

Responsibilities

• Keep accurate log of all visitors to the complex by recording the name of the visitor(s).
• Convey accurate information to the appropriate authorities, as necessary.
• Answer telephones and take accurate messages.
• Conduct patrols of the entire complex according to a schedule outlined by the Property Manager and other appropriate supervisory staff.
• Respond to emergency situations by calling the appropriate emergency service (e.g., police, fire department, ambulance, paramedics).

Skills

Customer Service

Some Knowledge

Education

High School diploma or equivalent

Tools

Yardi

Microsoft Word

Job description

If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you will find the contact information to request the appropriate accommodation by visiting the following our Accessibility Accomodation for Applicants page.

• Posted on August 21, 2026

Locations

Showing 1 location

San Francisco, CA 94105, USA

• Property Operations
• Full-Time
• Requisition #: DESKC004984

Description

At Mercy Housing, your work creates homes, hope, and opportunity. Join a mission-driven team where mercy, justice, and respect guide everything we do—from empowering residents to supporting your personal and professional growth. Together, we’re transforming lives through affordable housing and inclusive communities.

Desk Clerk has various responsibilities, providing customer service to residents, monitoring the residents and visitors in and out of the building, providing security to the property, and communicating appropriately and adequately with the proper authorities and Property team.

We encourage candidates with lived experience to apply. This is an on-site position.

Pay: $20-22.00/hour, dependent on experience.

• Several healthcare plans to choose from, dental (includes free basic dental option), and vision
• 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays
• 403b + match
• Early close Fridays (3 paid hours each Friday)
• Early close prior to a holiday (3 paid hours)
• Paid time off between Christmas and New Year's Holiday
• Paid time off to volunteer
• Paid parental & caregiver leave
• Employer-paid life insurance
• Free employee assistance plan
• Pet Insurance options

Duties:

• Keep accurate log of all visitors to the complex by recording the name of the visitor(s).
• Convey accurate information to the appropriate authorities, as necessary.
• Answer telephones and take accurate messages.
• Conduct patrols of the entire complex according to a schedule outlined by the Property Manager and other appropriate supervisory staff.
• Respond to emergency situations by calling the appropriate emergency service (e.g., police, fire department, ambulance, paramedics).

Preferred Qualifications

• High school diploma or equivalent
• General office experience.

This is a brief description summarizing the abilities and skills needed for the position. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Qualifications

Skills

Required

Customer Service Some Knowledge

Preferred

Yardi Novice

Microsoft Word Novice

Behaviors

Preferred

Team Player : Works well as a member of a group

Motivations

Preferred

Self-Starter : Inspired to perform without outside help

Education

Preferred

High School or better.

Experience

Required

1 year: General Office Experience

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.