Desk Clerk - Bungalows

Volunteers of America-Texas; Austin (TX); On-site; USD 28,000 - 40,000; Part time

Benefits offered by this job

Healthcare plans

Retirement plan

Education assistance program

Employee discounts

Paid time off

Job summary

VOA – Texas in Austin, TX is seeking a part-time position to help maintain a safe, welcoming environment for tenants and visitors. The role involves monitoring the building, signing in guests, and assisting in emergencies with a professional demeanor.

Responsibilities include processing visitor IDs, maintaining logs, and coordinating with property management. A High School diploma and four years of office experience, plus a valid Texas driver’s license, are required.

Qualifications

• High School diploma plus four years general office experience.
• Must have valid Texas driver's license, clear MVR and ability to be insured.

Responsibilities

• Provide a welcoming, supportive presence for tenants, visitors and staff while monitoring the building for safety.
• Observe building traffic and enforce visitor sign-in/sign-out procedures.
• Check identifications and file visitor IDs; maintain visitor files.
• Review the security log and report notable occurrences to the Community Director.
• Assist residents or visitors needing physical help and respond to emergencies.
• Complete incident reports and alert services and management of unusual tenant behavior.
• Alert security to signs of criminal or drug-related activity.

Education

High School diploma

Four years general office experience

Job description

VOA – Texas

Are you looking for a job that makes a difference? Do you have a passion for helping others? We may be the right organization for you: VOA - Texas.

Location: Austin, TX

Status: Part time

Pay: $25.00 per hour

Why You’ll Love Working With VOA-Texas

• Reliable hours: We will provide a dependable schedule you can count on.
• Career advancement: Our variety of programs allows for many opportunities for growth and development. Opportunities range from administrative positions, service coordinators, property management and more!
• Benefits: Our wide range of benefits include healthcare plans, a retirement plan, education assistance program, employee discounts, paid time off, plus more!

Day-To-Day

• Provides a friendly, supportive presence and connection for tenants, visitors and service personnel while at the same time monitoring the building for problems and any safety concerns.
• Observes all incoming and outgoing building traffic.
• Enforces visitor and guest sign-in-sign out process.
• Checks identification and/or tenant/staff badges of all persons entering the building. Copies and files identification of all visitors.
• Maintains files on ‘regular’ visitors.
• Reviews Security Log and log all occurrences of note within shift and submit to the Community Director for review.
• Creates a welcoming, friendly but observant and professional tone in entrance areas.
• Participates in fire and evacuation training, planning and operations.
• Assist any resident or visitor that may need physical help.
• Responds to emergencies and call for assistance from emergency first responders when necessary.
• Completes incident reports for any problem that arises.Provides first alert communication to supportive services and property management of any unusual tenant behaviors observed.
• Alerts security if there are signs of criminal or drug-related behaviors.

Qualifications

• High School diploma plus four years general office experience.
• Must have valid Texas driver's license, clear MVR and ability to be insured.

EEO

Accessibility: If you need an accommodation as part of the employment process please contact Human Resources at

Phone

Email:

Equal Opportunity Employer, including disabled and veterans.

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This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.