Desk Clerk - Seabrook Square

Volunteers of America Texas; Austin (TX); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Healthcare plans

Retirement plan

Education assistance program

Employee discounts

Paid time off

Job summary

Volunteers of America Texas is seeking staff in Austin, TX to provide a friendly, supportive presence for tenants, visitors and staff while monitoring the building and safety concerns. The role includes enforcing access procedures, maintaining visitor logs, and alerting management to incidents.

Qualifications include a High School diploma and at least four years of general office experience, plus a valid Texas driver’s license with clean MVR.

Qualifications

• High School diploma or equivalent.
• Four years of general office experience.

Responsibilities

• Provides a friendly, supportive presence and connects with tenants, visitors and staff while monitoring building safety and issues.
• Observes all incoming and outgoing building traffic.
• Enforces visitor sign-in/sign-out procedures and checks IDs.
• Copies and files visitor identifications and maintains visitor logs.
• Reviews security log and reports notable occurrences to the Community Director.
• Maintains a welcoming yet professional tone in entrance areas.

Skills

Office experience

Education

High School diploma

Job description

Are you looking for a job that makes a difference? Do you have a passion for helping others? We may be the right organization for you: VOA - Texas.

Location: Austin, TX

Pay: $25.00 per hour

Why you’ll love working with VOA-Texas:

• Reliable hours: We will provide a dependable schedule you can count on.
• Career advancement: Our variety of programs allows for many opportunities for growth and development. Opportunities range from administrative positions, service coordinators, property management and more!
• Benefits: Our wide range of benefits include healthcare plans,a retirement plan, education assistance program, employee discounts, paid time off, plus more!

Day-To-Day

• Provides a friendly, supportive presence and connection for tenants, visitors and service personnel while at the same time monitoring the building for problems and any safety concerns.
• Observes all incoming and outgoing building traffic.
• Enforces visitor and guest sign-in-sign out process.
• Checks identification and/or tenant/staff badges of all persons entering the building. Copies and files identification of all visitors.
• Maintains files on ‘regular’ visitors.
• Reviews Security Log and log all occurrences of note within shift and submit to the Community Director for review.
• Creates a welcoming, friendly but observant and professional tone in entrance areas.
• Participates in fire and evacuation training, planning and operations.
• Assist any resident or visitor that may need physical help.
• Responds to emergencies and call for assistance from emergency first responders when necessary.
• Completes incident reports for any problem that arises.
• Provides first alert communication to supportive services and property management of any unusual tenant behaviors observed.
• Alerts security if there are signs of criminal or drug-related behaviors.

Qualifications

• High School diploma plus four years general office experience.
• Must have valid Texas driver's license, clear MVR and ability to be insured.

EEO

Accessibility: If you need an accommodation as part of the employment process please contact Human Resources at
Phone:
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Equal Opportunity Employer, including disabled and veterans.
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This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.