Desk Clerk

Volunteers of America-Texas; Austin (TX); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Healthcare plans

Retirement plan

Education assistance

Employee discounts

Paid time off

Job summary

Volunteers of America-Texas in Austin, TX seeks staff for on-site roles with flexible full/part-time schedules. The position pays $20.00 per hour and emphasizes safety, tenant support and building operations.

Key duties include monitoring access, logging visitors, and maintaining orderly records while interacting professionally with tenants and guests in a welcoming manner.

Qualifications

• High School diploma plus four years general office experience.
• Valid Texas driver's license with clean MVR and ability to be insured.

Responsibilities

• Provides a friendly, supportive presence and connection for tenants, visitors and service personnel while at the same time monitoring the building for problems and any safety concerns.
• Observes all incoming and outgoing building traffic.
• Enforces visitor and guest sign-in-sign out process.
• Checks identification and/or tenant/staff badges of all persons entering the building. Copies and files identification of all visitors.
• Maintains files on ‘regular’ visitors.
• Reviews Security Log and log all occurrences of note within shift and submit to the Community Director for review.
• Creates a welcoming, friendly but observant and professional tone in entrance areas.
• Participates in fire and evacuation training, planning and operations.
• Assist any resident or visitor that may need physical help.
• Responds to emergencies and call for assistance from emergency first responders when necessary.
• Completes incident reports for any problem that arises.
• Provides first alert communication to supportive services and property management of any unusual tenant behaviors observed.
• Alerts security if there are signs of criminal or drug-related behaviors.

Education

High School diploma

Job description

VOA – Texas Are you looking for a job that makes a difference? Do you have a passion for helping others? We may be the right organization for you: VOA - Texas.

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Location: Austin, TX
Status: Full Time & Part Time available
Pay: $20.00 per hour

Why You’ll Love Working With VOA-Texas

• Reliable hours: We will provide a dependable schedule you can count on.
• Career advancement: Our variety of programs allows for many opportunities for growth and development. Opportunities range from administrative positions, service coordinators, property management and more!
• Benefits: Our wide range of benefits include healthcare plans, a retirement plan, education assistance program, employee discounts, paid time off, plus more!

Day-To-Day

• Provides a friendly, supportive presence and connection for tenants, visitors and service personnel while at the same time monitoring the building for problems and any safety concerns.
• Observes all incoming and outgoing building traffic.
• Enforces visitor and guest sign-in-sign out process.
• Checks identification and/or tenant/staff badges of all persons entering the building. Copies and files identification of all visitors.
• Maintains files on ‘regular’ visitors.
• Reviews Security Log and log all occurrences of note within shift and submit to the Community Director for review.
• Creates a welcoming, friendly but observant and professional tone in entrance areas.
• Participates in fire and evacuation training, planning and operations.
• Assist any resident or visitor that may need physical help.
• Responds to emergencies and call for assistance from emergency first responders when necessary.
• Completes incident reports for any problem that arises.
• Provides first alert communication to supportive services and property management of any unusual tenant behaviors observed.
• Alerts security if there are signs of criminal or drug-related behaviors.

Qualifications

• High School diploma plus four years general office experience.
• Must have valid Texas driver's license, clear MVR and ability to be insured.

EEO

Accessibility: If you need an accommodation as part of the employment process please contact Human Resources at

Phone Email:

Equal Opportunity Employer, including disabled and veterans.

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English – Spanish – Chinese

If you want to view the Pay Transparency Policy Statement, please click the link: English

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.