Desk Adjuster — Claims & Settlements Expert (Melbourne, FL)

Orion180 Insurance Services LLC; Melbourne (FL); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, vision

401k

Paid holidays

PTO

Job summary

CITON Claims Solutions, LLC is seeking a Desk Adjuster in Melbourne, FL. This role involves investigating, evaluating, and resolving homeowner insurance claims, ensuring fair processing in line with policy terms and company guidelines.

You will gather information from policyholders and witnesses, prepare comprehensive reports, and negotiate settlements. The position requires 3+ years of homeowners claims experience, with CPCU/AIC certifications preferred.

Qualifications

• Bachelor's degree or relevant education required or equivalent experience.
• 3+ years handling homeowner’s claims from FNOL through final settlement.
• Certifications such as CPCU or AIC are preferred but not required.

Responsibilities

• Review Claims: Assess and analyze submitted claims docs to determine validity and coverage.
• Gather Essential Information: Collect details from policyholders, witnesses, and others.
• Document Findings Thoroughly: Create detailed reports and maintain notes.
• Analyze Coverage: Review policies to determine applicable coverage and liability.
• Prepare Reports: Submit thorough reports with findings and recommendations for settlements.
• Negotiate Settlements: Work with policyholders and third parties to reach fair settlements.
• Resolve Disputes: Handle disputes professionally for favorable resolutions.
• Maintain Clear Communication: Communicate transparently with policyholders and stakeholders.
• Collaborate Across Teams: Coordinate with underwriters and legal for complex claims.
• Ensure Compliance: Adhere to state/federal regulations and company policies.
• Support Catastrophe Response: Assist during disaster events as needed.

Skills

3+ years homeowners claims

FNOL to settlement

Negotiation skills

Education

Bachelor's degree or relevant education

CPCU/AIC certifications preferred

Job description

CITON Claims Solutions, LLC is seeking a Desk Adjuster in Melbourne, FL. This role involves investigating, evaluating, and resolving homeowner insurance claims, ensuring fair processing in line with policy terms and company guidelines.

You will gather information from policyholders and witnesses, prepare comprehensive reports, and negotiate settlements. The position requires 3+ years of homeowners claims experience, with CPCU/AIC certifications preferred.