Designated Selling Associate - Oakbrook Center

Brobston Group; Oak Brook (IL); Presencial; USD 37.000 - 45.000; Jornada completa

Descripción de la vacante

Nordstrom in Oak Brook, IL seeks a Designated Selling Associate to deliver one-on-one customer service and champion assigned brands across in-store and digital channels. You’ll educate customers, peers, and use appointment-based selling to meet sales goals while supporting merchandising and inventory needs.

Strong communication and product knowledge are essential. Responsibilities include driving appointments, maintaining presentations, and growing Nordstrom Rewards accounts.

Formación

• Excellent communication and interpersonal skills to establish rapport.
• Ability to excel in a competitive team environment and multitask.
• Flexible schedule based on business needs.
• Ability to read and act on sales reporting related to goals.
• Strong product and brand knowledge across varying price points.

Responsabilidades

• Set and achieve sales goals for in-store and digital selling using selling tools, text, social media and reservations.
• Drive appointment-based selling and cultivate relationships with existing and new customers.
• Provide product and style advice to customers and educate peers on brand trends and product knowledge.
• Conduct DSA-run product knowledge meetings and provide product feedback to the district manager.
• Maintain department presentation including stocking, re-merchandising, displays, price markdowns and merchandise transfers.
• Grow sales by opening new Nordstrom Rewards accounts and participating in promotional events.
• Perform other departmental duties as needed to support business operations.

Conocimientos

Communication skills

Interpersonal skills

Team player

Sales reporting literacy

Product knowledge

Flexible schedule

Physical stamina

Descripción del empleo

Summary

The Designated Selling Associate delivers one-on-one customer service and champions assigned brands to drive sales both in-store and through digital channels. This role builds lasting customer relationships, educates customers and peers on product and trends, and supports departmental merchandising and inventory needs. The DSA uses appointment-based selling and various selling tools to meet sales goals and enhance the customer experience.

Responsibilities

• Set and achieve sales goals for in-store and digital selling using selling tools, text, social media and reservations.
• Drive appointment-based selling and cultivate relationships with existing and new customers.
• Provide product and style advice to customers and educate peers on brand trends and product knowledge.
• Conduct DSA-run product knowledge meetings and provide product feedback to the district manager.
• Maintain department presentation including stocking, re-merchandising, displays, price markdowns and merchandise transfers.
• Grow sales by opening new Nordstrom Rewards accounts and participating in promotional events.
• Perform other departmental duties as needed to support business operations.

Requirements

• Excellent communication and interpersonal skills to establish rapport and cultivate customer relationships.
• Ability to excel in a competitive team environment and prioritize multiple tasks in a fast-paced setting.
• Flexible schedule and availability based on business needs.
• Ability to read and act on sales reporting in relation to goals.
• Strong product and brand knowledge with confidence across varying price points.
• Physical capability for continuous movement 6-8 hours per shift, frequent bending and reaching, and lifting items up to 10 pounds regularly and occasionally up to 25 pounds.