Designated Selling Associate - NYC Flagship

brobstongroup.com - Jobboard; New York (NY); On-site; USD 40,000 - 55,000; Full time

Job summary

brobstongroup.com - Jobboard is hiring a Designated Selling Associate (DSA) in New York City. The DSA will foster customer relationships and drive sales for a specific jewelry brand using in-store and digital tools.

This role requires strong sales, merchandising skills, and the ability to educate customers on products. Candidates should be adaptable, have excellent communication skills, and be physically capable of maintaining activity throughout shifts.

Qualifications

• Strong customer service, merchandising, and appointment-based selling skills.
• Ability to work effectively in a competitive team environment.
• Flexible availability to meet business needs.

Responsibilities

• Set and achieve sales goals using digital selling tools.
• Build and maintain relationships with customers.
• Provide product education and styling advice.
• Collaborate and lead product knowledge meetings.
• Maintain department presentation and stock levels.

Skills

Excellent communication and interpersonal skills

Ability to cultivate customer relationships

Confidence selling across high and low price points

Strong understanding of customer wardrobe and style

Ability to prioritize multiple tasks

Job description

Summary

The Designated Selling Associate (DSA) is a brand-focused salesperson who builds one-on-one customer relationships and drives sales for a specific jewelry brand at the NYC Flagship. The DSA educates customers and peers on product knowledge and brand trends while using in-store and digital selling tools to meet sales goals. This role requires strong customer service, merchandising, and appointment-based selling skills.

Responsibilities

• Set and achieve sales goals for in-store and digital selling using tools such as text, social media, and reservations
• Build and maintain lasting relationships with customers through appointment-based and walk-in selling
• Provide product education, styling advice, and honest feedback to customers to drive purchases
• Collaborate with DSAs, Stylists, and surrounding departments and lead product knowledge meetings
• Maintain department presentation through stocking, remerchandising, displays, price markdowns, and merchandise transfers
• Provide product feedback to management to inform assortment decisions and open new Nordstrom Rewards accounts to grow sales

Requirements

• Excellent communication and interpersonal skills with the ability to cultivate customer relationships
• Ability to work effectively in a competitive team environment and prioritize multiple tasks in a fast paced setting
• Flexible availability to meet business needs and support occasional work in other departments
• Ability to read and act on sales reporting, and educate customers on brand and product trends
• Confidence selling across high and low price points and a strong understanding of customers wardrobe and style
• Physical stamina for continuous movement 6-8 hours per shift and ability to regularly lift up to 10 pounds and occasionally up to 25 pounds