Brand Experience Specialist & Personal Stylist

Brobston Group; Oak Brook (IL); On-site; USD 37,000 - 45,000; Full time

Job summary

Nordstrom in Oak Brook, IL seeks a Designated Selling Associate to deliver one-on-one customer service and champion assigned brands across in-store and digital channels. You’ll educate customers, peers, and use appointment-based selling to meet sales goals while supporting merchandising and inventory needs.

Strong communication and product knowledge are essential. Responsibilities include driving appointments, maintaining presentations, and growing Nordstrom Rewards accounts.

Qualifications

• Excellent communication and interpersonal skills to establish rapport.
• Ability to excel in a competitive team environment and multitask.
• Flexible schedule based on business needs.
• Ability to read and act on sales reporting related to goals.
• Strong product and brand knowledge across varying price points.

Responsibilities

• Set and achieve sales goals for in-store and digital selling using selling tools, text, social media and reservations.
• Drive appointment-based selling and cultivate relationships with existing and new customers.
• Provide product and style advice to customers and educate peers on brand trends and product knowledge.
• Conduct DSA-run product knowledge meetings and provide product feedback to the district manager.
• Maintain department presentation including stocking, re-merchandising, displays, price markdowns and merchandise transfers.
• Grow sales by opening new Nordstrom Rewards accounts and participating in promotional events.
• Perform other departmental duties as needed to support business operations.

Skills

Communication skills

Interpersonal skills

Team player

Sales reporting literacy

Product knowledge

Flexible schedule

Physical stamina

Job description

Nordstrom in Oak Brook, IL seeks a Designated Selling Associate to deliver one-on-one customer service and champion assigned brands across in-store and digital channels. You’ll educate customers, peers, and use appointment-based selling to meet sales goals while supporting merchandising and inventory needs.

Strong communication and product knowledge are essential. Responsibilities include driving appointments, maintaining presentations, and growing Nordstrom Rewards accounts.