Designated Selling Associate

Brobston Group; New York (NY); On-site; USD 42,000 - 60,000; Full time

Job summary

Reklaim Watches is seeking a Designated Selling Associate in New York to drive sales and deliver exceptional customer service. You will educate customers on product trends, assist with merchandising, and keep the department ready for shoppers in a fast-paced retail setting.

You will build lasting relationships, guide customers on style and fit, and participate in creating a memorable in-store experience while supporting team goals and Nordstrom Rewards initiatives.

Qualifications

• Excellent communication and interpersonal skills to cultivate customer relationships.
• Ability to excel in a competitive team environment and manage a flexible schedule.
• Ability to understand sales reporting and recommend items to fit customer style.
• Able to lift up to 10 pounds frequently and up to 25 pounds occasionally.

Responsibilities

• Set and achieve in-store and digital sales goals using selling tools, appointments, and follow-up.
• Build lasting customer relationships and provide guidance on style, fit, and product value.
• Educate customers and peers about products, trends, and brand knowledge.
• Maintain a customer-ready department through stocking, displays, markdowns, transfers, and cleaning.
• Grow sales by opening Nordstrom Rewards accounts and sharing product feedback with the department manager.

Skills

Communication skills

Interpersonal skills

Team environment

Task prioritization

Flexible schedule

Sales reporting

Product knowledge

Customer guidance

Physical stamina

Job description

Summary

The Designated Selling Associate drives sales for the Reklaim Watches brand through personalized customer service, product education, and relationship building. The role also supports merchandising and helps keep the department customer ready.

Responsibilities

• Set and achieve in-store and digital sales goals using selling tools, appointments, and customer follow-up.
• Build lasting customer relationships and provide knowledgeable guidance on style, fit, and product value.
• Educate customers and peers about products, trends, and brand knowledge.
• Maintain a customer-ready department through stocking, merchandising, displays, markdowns, transfers, and cleaning.
• Grow sales by opening Nordstrom Rewards accounts and sharing product feedback with the department manager.

Requirements

• Excellent communication and interpersonal skills, with the ability to cultivate customer relationships.
• Ability to excel in a competitive team environment, prioritize tasks, and work a flexible schedule.
• Ability to understand sales reporting, educate customers about products, and recommend items suited to their style and needs.
• Ability to remain active throughout shifts, handle merchandise, and regularly lift up to 10 pounds and occasionally up to 25 pounds.