Design Tech & CAD Support Specialist (OpenRoads)
Virginia Department of Transportation
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Job summary
Virginia Department of Transportation is seeking a Design Technologies Support Specialist to advance 3D design software adoption and digital tooling across engineering teams. You will install, configure, and maintain CAD applications like OpenRoads/OpenBridge, manage helpdesk tickets, and coordinate with vendors for timely issue resolution.
The role emphasizes developing user documentation and training materials to ensure consistent, accurate use of software and workflows in a fast-paced design
Qualifications
- Strong knowledge of civil engineering practices related to roadway design.
- Experience supporting CAD design software and related workflows.
- Ability to document workflows and train users on software tools.
Responsibilities
- Provide technical support for CADD software including installation and configuration.
- Manage and respond to helpdesk tickets for design technologies.
- Coordinate with vendors on software issues and updates.
- Develop user-focused documentation and training materials.
- Collaborate across disciplines to align tech solutions with agency goals.
Skills
Education
Tools
Job description
Virginia Department of Transportation is seeking a Design Technologies Support Specialist to advance 3D design software adoption and digital tooling across engineering teams. You will install, configure, and maintain CAD applications like OpenRoads/OpenBridge, manage helpdesk tickets, and coordinate with vendors for timely issue resolution.
The role emphasizes developing user documentation and training materials to ensure consistent, accurate use of software and workflows in a fast-paced design
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