Design Studio Consultant

Floor & Decor; Houston (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k) with company match

Employee Stock Purchase Plan

Referral Bonus Program

Paid vacation and sick time

Job summary

Floor & Decor is seeking a Design Consultant in Houston, Texas, responsible for engaging with customers to assess their design needs and recommending various flooring products. This position requires one year of interior design experience, excellent customer service skills, and proficiency in design applications such as SketchUp and Salesforce. Full-time and part-time roles are available with benefits including 401(k) matching, paid time off, and bonus opportunities. Join a dynamic team dedicated to customer satisfaction.

Qualifications

• Interior design experience or equivalent educational background.
• Excellent verbal, written, and interpersonal skills.
• Self-motivated and able to multi-task.

Responsibilities

• Set appointments and meet with customers for design consultations.
• Sell tile, wood, and stone products to meet design needs.
• Provide feedback on product needs through collaboration.

Skills

Customer service skills

Mathematical skills

Problem-solving skills

Microsoft Office knowledge

Knowledge of hard surface flooring

Education

One year of interior design experience

Tools

SketchUp

Salesforce (CRM)

Job description

Purpose

The Design Consultant is responsible for setting appointments, meeting with customers in store, and determining design needs in the selection of tile, wood, stone, and installation products of various colors, textures, patterns, and design.

Full‑time and part‑time positions available.

Minimum Eligibility Requirements

• One (1) year of interior design experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company (prior retail sales experience preferred)
• Knowledge of hard surface flooring is a plus
• Excellent customer service skills
• Proficient in basic mathematical skills
• Must be self‑motivated and able to multi‑task
• Ability to identify and resolve problems in a timely manner
• Excellent verbal, written, and interpersonal skills
• Basic computer knowledge, including Microsoft Office suite
• Willing to work retail hours including weekends and some holidays
• Perform other duties as assigned

Essential Functions

• Sets appointments and meets with customers to determine design needs and formulate a design plan.
• Sells tile, wood, and stone products to complete the design plan.
• Meets and exceeds established goals.
• Responsible for understanding, utilizing, and managing design applications such as SketchUp, proprietary online design appointment scheduler, MyOrder, Salesforce (CRM), etc.
• Maintains high level of customer contact and understands relationship selling from pre‑appointment through post‑purchase follow‑up.
• Acts and works in a manner that is consistent with the company’s core values.
• Provides timely feedback on product needs/assortment gaps through partnership with the Design Studio Manager and the SDRM.

Working Conditions

• Occasional exposure to a warehouse environment and moving vehicles. Noise level in the work environment is typically moderate to noisy.

Physical/Sensory Requirements

Ability to exert 30‑60 pounds of force occasionally, and 20‑30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. Often required to use hands and fingers to handle or feel. Frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

Benefits & Rewards

Bonus opportunities & career advancement opportunities at every level.

Programs that help you reach your financial goals:

• 401(k) with company match.
• Employee Stock Purchase Plan.
• Referral Bonus Program.

Medical, dental, vision, life, and other insurance plans (subject to eligibility criteria).

Work‑life Balance, Including

• Paid vacation and sick time for eligible associates.
• Paid holidays plus a personal holiday.
• Paid volunteer time off that starts on Day 1.

Equal Employment Opportunity

Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits, and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.