Design Studio Design Consultant

Floor & Decor; Miami (FL); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Bonus opportunities

401k with company match

Employee Stock Purchase Plan

Referral Bonus Program

Medical Insurance

Dental Insurance

Vision Insurance

Job summary

Floor & Decor is seeking a Design Consultant to meet with customers in-store, assess design needs, and create floor-wide color and material plans including tile, wood, and stone options. You will schedule appointments, leverage design tools, and drive sales while delivering exceptional customer service.

The role requires interior design experience, strong communication, and the ability to work retail hours including weekends.

Qualifications

• 1 year of interior design experience or an equivalent combination of education and experience sufficient to perform the essential functions.
• Knowledge of hard surface flooring is a plus
• Excellent customer service skills
• Proficient in basic mathematical skills
• Must be self-motivated and able to multi-task
• Ability to identify and resolve problems in a timely manner
• Excellent verbal, written, and interpersonal skills
• Basic computer knowledge, including Microsoft Office suite
• Willing to work retail hours to include weekends, and some holidays
• Perform other duties as assigned.

Responsibilities

• Sets appointments and meets with customers to determine design needs and formulate a design plan.
• Sells tile, wood, and stone products to complete the design plan
• Meet and exceed established goals
• Responsible for understanding, utilizing, and managing design applications i.e.; SketchUp, proprietary Online Design Appointment Scheduler, MyOrder, Salesforce (CRM), etc…
• Maintain customer contact at a high level and understand relationship selling, from pre-appointment/initial customer engagement to post purchase follow up
• Act and work in a manner that is consistent with company’s core values.
• Provides timely feedback on product needs/assortment gaps through partnership with the Design Studio Manager and the SDRM

Skills

Interior design experience

Customer service

Basic math

Multi-tasking

Verbal communication

Written communication

Microsoft Office

Tools

SketchUp

Salesforce CRM

MyOrder

Online Design Scheduler

Job description

The Design Consultant is responsible for setting appointments, meeting with customers in store and to determine design needs in the selection of tile, wood, stone, and installation products of various colors textures, patterns, and design.

Full-Time and Part-Time Positions Available.

Minimum Eligibility Requirements

• One (1) year of interior design experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company and prior retail sales experience preferred
• Knowledge of hard surface flooring is a plus
• Excellent customer service skills
• Proficient in basic mathematical skills
• Must be self-motivated and able to multi-task
• Ability to identify and resolve problems in a timely manner
• Excellent verbal, written, and interpersonal skills
• Basic computer knowledge, including Microsoft Office suite
• Willing to work retail hours to include weekends, and some holidays
• Perform other duties as assigned.

Essential Functions

• Sets appointments and meets with customers to determine design needs and formulate a design plan.
• Sells tile, wood, and stone products to complete the design plan
• Meet and exceed established goals
• Responsible for understanding, utilizing, and managing design applications i.e.; SketchUp, proprietary Online Design Appointment Scheduler, MyOrder, Salesforce (CRM), etc…
• Maintain customer contact at a high level and understand relationship selling, from pre-appointment/initial customer engagement to post purchase follow up
• Act and work in a manner that is consistent with company’s core values.
• Provides timely feedback on product needs/assortment gaps through partnership with the Design Studio Manager and the SDRM

Working Conditions (travel, hours, environment)

• While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy.

Physical/Sensory Requirements

Physical Work – Ability exert 30 – 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

Benefits & Rewards

• Bonus opportunities & career advancement opportunities at every level
• Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program
• Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)

Work-life Balance, Including

• Paid vacation and sick time for eligible associates
• Paid holidays plus a personal holiday
• Paid Volunteer Time Off that starts on Day 1

Equal Employment Opportunity

Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.