Design Consultant

Floor & Decor; Tolleson (AZ); On-site; USD 17,672 - 25,170; Full time

Benefits offered by this job

Bonus opportunities

401(k) with company match

Medical, Dental, Vision Insurance

Paid vacation and sick time

Job summary

A leading home improvement retailer in Tolleson, AZ, seeks a Design Consultant to engage customers and support their design projects. Responsibilities include conducting design appointments and advising on tile, wood, and stone selections. Candidates should have at least 1 year of retail or customer service experience and be proficient in basic mathematical skills. The position offers a base pay starting at $15.55 per hour, with additional benefits including paid holidays and medical insurance.

Qualifications

• 1+ years of retail/customer service experience.
• High school diploma and/or GED required.
• Must be self-motivated and able to multi-task.

Responsibilities

• Engage customers on the sales floor for design projects.
• Conduct design appointments to determine customer needs.
• Provide advice on tile, wood, stone, and accessories.

Skills

Retail/customer service experience

Basic mathematical skills

Self-motivated

Multi-tasking in a fast-paced environment

Basic computer knowledge

Education

High school diploma and/or GED

Tools

Microsoft Office suite

Job description

Base Pay

This role has a minimum base pay from $15.55 per hour with higher starting pay available based on experience.

Purpose

The Design Consultant at Floor & Decor is the entry point into design and is responsible for engaging customers on the sales floor to support their design projects, conduct design appointments with customers to determine design needs in the selection of tile, wood, stone, and accessory products of various colors, textures, patterns, and designs. The Design Consultant will also partner with store leaders to maximize sales goals and expand the design services brand.

Minimum Eligibility Requirements

• 1+ years of retail/customer service experience
• High school diploma and/or GED
• Proficient in basic mathematical skills
• Must be self‑motivated and able to multi‑task in a fast‑paced environment
• Basic computer knowledge, including Microsoft Office suite
• Internal candidates a minimum of 6 months with Floor & Decor

Essential Functions

• Greet store customers in a helpful manner and support store design walk‑in needs
• Schedule design appointments for existing and potential customers, while developing clientele through networking and referrals, as well as leads generated within the store
• Provide tile, wood, stone and accessory advice to homeowners, interior designers, and builders for both residential and commercial projects
• Design and sell complete, functional and aesthetically appealing solutions
• Manage multiple, simultaneous customer projects through all phases with a high level of accuracy, timeliness and follow‑up including consistent and concise communication to customers and others; proficient and consistent use of company communication tools and emails is required
• Collaborate, partner and communicate with store leadership and employees to manage projects from inquiry to installation, and achieve sales and other goals
• Enthusiastically support all company initiatives and goals by modeling and coaching best practices with store employees
• Understand and utilize design applications i.e.; Salesforce, proprietary Online Design Appointment Scheduler, and MyProject
• Perform other duties as assigned

Working Conditions (travel, hours, environment)

• Limited travel may be required by car
• While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy.

Physical/Sensory Requirements

Medium work – ability to exert 20–50 pounds of force occasionally, and/or 10–25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

Store Hours

Monday – Friday 7:00 AM – 8:00 PM

Saturday 8:00 AM – 7:00 PM

Sunday 10:00 AM – 6:00 PM

Pickup Hours

Monday – Friday 7:00 AM – 7:00 PM

Saturday 8:00 AM – 7:00 PM

Sunday 10:00 AM – 6:00 PM

Benefits & Rewards

• Bonus opportunities & career advancement opportunities at every level
• Programs that help you reach your financial goals: 401(k) with company match, Employee Stock Purchase Plan, and Referral Bonus Program
• Medical, Dental, Vision, Life, and other insurance plans (subject to eligibility criteria)

Work‑life Balance, Including

• Paid vacation and sick time for eligible associates
• Paid holidays plus a personal holiday
• Paid Volunteer Time Off that starts on Day 1

Equal Employment Opportunity

Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.