Design & Selections Coordinator for Custom Homes

Keel Custom Homes; Richmond (VA); Presencial; USD 75.000 - 95.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance coverage

401(k) with company match

Paid time off

Full technology suite

Training and professional development

Descripción de la vacante

Keel Custom Homes in Greater Richmond, VA, seeks a friendly Selections Coordinator to guide homeowners through finish and material selections, balancing design aesthetics with practical budgeting. You will document decisions clearly and keep schedules on track, working closely with sales, estimating, production, and the field team.

The role emphasizes a warm, client-facing approach, strong organization, and a willingness to learn about products and the home-building process.

Formación

• Customer-service or other client-facing experience; design or homebuilding experience is a plus.
• Strong organization and attention to detail—you enjoy the creative side and follow through on the paperwork.
• Clear communication and the ability to listen, explain options, and help clients make decisions.
• Willingness to learn residential construction processes, product options, pricing, and selections systems.
• A warm, enthusiastic approach and a genuine interest in helping people.

Responsabilidades

• Create a welcoming, enjoyable experience guiding homeowners through finish, fixture, color, material, and option selections.
• Stay in touch with clients weekly, answer questions, and help them feel informed and confident.
• Keep selections moving on schedule and explain how decisions affect pricing and construction timelines.
• Maintain accurate selection sheets, specifications, pricing, and option documents.
• Prepare change orders, obtain required signatures, and collect applicable client payments.
• Work with estimating to obtain pricing for custom selections and upgrades.
• Share complete, finalized selection information with sales, estimating, production, and field teams.
• Coordinate client appointments with suppliers and trade partners when needed.
• Help select finishes for speculative homes and contribute to model-home design decisions.
• Keep the Design Center organized, inviting, and up to date.
• Help clients understand homeowner documents and their responsibilities during the selections process.
• Work with the team to resolve selection issues before they cause delays or rework.
• Create engaging social media content featuring design inspiration, trends, and the custom-home experience.

Conocimientos

Customer service

Organization

Communication

Attention to detail

Design interest

Team collaboration

Willingness to learn

Social media/content creation

Evenings/weekends availability

Interpersonal skills

Educación

No degree specified

Herramientas

General software proficiency

Descripción del empleo

Keel Custom Homes in Greater Richmond, VA, seeks a friendly Selections Coordinator to guide homeowners through finish and material selections, balancing design aesthetics with practical budgeting. You will document decisions clearly and keep schedules on track, working closely with sales, estimating, production, and the field team.

The role emphasizes a warm, client-facing approach, strong organization, and a willingness to learn about products and the home-building process.