Design & Sales Consultant — Growth & Guest Experience

Arhaus; Thousand Oaks (CA); On-site; USD 35,000 - 350,000; Full time

Job summary

Arhaus is seeking a Design Consultant to maximize sales and deliver an exceptional guest experience. You will be an enthusiastic brand representative, closing transactions using our selling model and providing customer service and space planning assistance.

You will maintain a sales-driven focus, collaborate with team members, and support guests from inquiry through delivery while upholding company standards and policies. Nights, weekends, and holidays required.

Qualifications

• Demonstrates knowledge and passion for company products and services.
• Strong organizational, time management, technological and communication skills.
• Sales skills, sense of design or related experience preferred.
• Flexible schedule including evenings, weekends and holidays.

Responsibilities

• Meets required monthly sales and productivity standards.
• Continually develops enhanced selling behaviors according to our selling model.
• Demonstrates strong product knowledge.
• Maintains a guest book to organize, generate and cultivate business.
• Performs proactive and consistent follow-up with all guests before and after the sale and at delivery.
• Works to improve performance based on feedback provided by store management.
• Promptly solves guest concerns.
• Performs all opening and closing duties as directed.
• Accurately performs all systems functions and maintain operational standards.
• Responsible for recording all hours worked.
• Reviews and acts upon all email and company communications.
• Participates in weekly one on ones and team meetings.
• Works in collaboration with all team members.

Skills

Sales goals

Product knowledge

Organizational skills

Collaboration

Guest relations

Design sense

Professional appearance

Job description

Arhaus is seeking a Design Consultant to maximize sales and deliver an exceptional guest experience. You will be an enthusiastic brand representative, closing transactions using our selling model and providing customer service and space planning assistance.

You will maintain a sales-driven focus, collaborate with team members, and support guests from inquiry through delivery while upholding company standards and policies. Nights, weekends, and holidays required.