Design/Sales Consultant

Grand Home Furnishings, Inc.; Roanoke (VA); On-site; USD 50,000 - 90,000; Full time

Benefits offered by this job

Health Insurance

401(k) Plan

Paid vacation

Employee discount

Job summary

Grand Home Furnishings, Inc. seeks a Design/Sales Consultant to assist customers in the showroom, discuss style and budgets, and guide them to the right furnishings with financing options and promotions.

You'll start at $18.00 per hour during a paid training program of up to four months. After training, you move to commission with uncapped earning potential, averaging $50,000–$75,000+ per year, and top performers reaching $90,000+.

Qualifications

• Excellent communication and personable presence in customer interactions.
• Experience in customer service, hospitality, or retail preferred but not required.
• Ability to guide customers through showroom selections and financing options.

Responsibilities

• Greet customers warmly and professionally.
• Consult on style, needs, and budget; guide customers through showroom and explain features, financing options, warranties, promotions.
• Process sales orders accurately, coordinate special orders with vendors, and schedule deliveries.
• Follow up after delivery to ensure satisfaction and assist with service orders if needed.
• Send handwritten thank-you notes to customers after purchase.
• Maintain showroom sections daily for clean, tagged, and well-displayed merchandise.
• Occasionally assist with tent sales or loading merchandise for pickups.

Skills

Communication skills

Customer service

Sales experience

Hospitality

Education

High school diploma

Job description

Ready to set your own income level? Grand Home Furnishings is hiring a Design/Sales Consultant. This is an excellent career opportunity for a self-motivated individual who thrives in sales and customer service. Family-owned since 1911, we've built our reputation on genuine customer relationships and exceptional service across 18 locations in Virginia, West Virginia, and Tennessee. We're looking for a motivated individual who wants to be part of that tradition and grow a long-term career with us.

What You'll Do

• Greet customers warmly and professionally
• Consult on style, needs, and budget - guiding customers through the showroom and explaining features, financing options, warranties, and promotions
• Process sales orders accurately, coordinate special orders with vendors, and schedule deliveries
• Follow up after delivery to make sure everything is right, personally assisting with service orders if anything needs attention
• Send handwritten thank-you notes to customers after their purchase
• Maintain your assigned showroom section daily so merchandise stays clean, tagged, and well-displayed
• Occasionally assist with tent sales or help load merchandise for customer pickups

What We're Looking For

We care more about your drive, communication skills, and personality than a long resume in furniture sales. If you have a passion for helping people, we'll train you on the rest.

• High school diploma or equivalent required
• Strong communication skills and a professional, welcoming presence
• Customer service, hospitality, or retail experience preferred but not required
• Flexibility for a rotating retail schedule including evenings and weekends
• Ability to stand and walk for extended periods, with occasional lifting, carrying, or pushing up to 50 lbs. to assist with customer pickups

Your Earning Potential

We set you up for success from day one. New Design Consultants begin at $18.00 per hour during a structured paid training program of up to 4 months. If you're ready to move to commission sooner, you can - the choice is yours. This flexibility gives you the time and support to learn our products, proven sales techniques, and customer experience standards at your own pace.

Once on commission, your success directly impacts your income:

• Average annual earnings: $50,000-75,000+
• Top performers: $90,000+, with some earning six figures
• Uncapped - no ceiling on what you can earn

Benefits

• Health, Dental, Vision, Life, and Long-Term Disability insurance
• 401(k) Retirement Savings Plan
• Paid vacation, holidays, and sick days
• In-store employee discount after 6 months