Design Operations Specialist: Streamline Design Delivery

Kyndryl; Dallas (TX); Hybrid; USD 63,000 - 114,000; Full time

Benefits offered by this job

Discretionary annual bonus

Comprehensive benefits package

Job summary

Kyndryl seeks a Design Ops Associate to streamline design delivery across projects, coordinating intake, prioritisation, scheduling, and resources. You’ll track milestones, dependencies, and risks while collaborating with design, product, and engineering teams to improve visibility and outcomes.

You’ll help build and maintain processes, templates, and operational guidelines, contributing to continuous improvement and portfolio oversight in a hybrid, design-led environment.

Qualifications

• Demonstrated experience coordinating projects, programs, workflows, or operational activities in design, product, project management, or business operations.
• Experience moving design work from planning through delivery within a multidisciplinary team.
• Ability to manage multiple workstreams and priorities simultaneously.
• Ability to create, document, and maintain processes, templates, or operational frameworks.
• Collaborates with teams with different priorities and areas of expertise.

Responsibilities

• Enable effective design delivery and support planning activities for design projects.
• Maintain processes for consistent, high-quality delivery across design initiatives.
• Track milestones, dependencies, and deliverables; prepare status reports.
• Coordinate across design, product, engineering, and delivery teams.
• Improve operational effectiveness and document templates and guidelines.
• Support portfolio oversight and capacity planning.

Skills

Project coordination

DesignOps

Program management

Workflow optimization

Stakeholder management

Planning and forecasting

Cross-functional collaboration

Operational reporting

Process improvement

AI-enabled productivity tools

Tools

PM tools

Planning tools

Job description

Kyndryl seeks a Design Ops Associate to streamline design delivery across projects, coordinating intake, prioritisation, scheduling, and resources. You’ll track milestones, dependencies, and risks while collaborating with design, product, and engineering teams to improve visibility and outcomes.

You’ll help build and maintain processes, templates, and operational guidelines, contributing to continuous improvement and portfolio oversight in a hybrid, design-led environment.