DesignOps Associate: Orchestrate Smooth Design Delivery

Kyndryl; Dallas (TX); On-site; USD 63,000 - 114,000; Full time

Benefits offered by this job

Discretionary annual bonus

Comprehensive benefits package

Job summary

Kyndryl in Dallas is seeking a Design Operations Specialist to enable design work with clear processes, strong coordination, and reliable delivery. You’ll structure design activity, remove friction, and help teams focus on outcomes that matter.

Collaborate with product and engineering, manage planning, resourcing, and prioritization, and track progress at the portfolio level. This role blends strategy with hands-on optimization for design excellence.

Qualifications

• Experience in design operations or a closely related role within a design organization.
• Understanding end-to-end design workflows and integration with product and delivery teams.
• Experience coordinating multiple design initiatives simultaneously.
• Ability to document and improve processes for consistent delivery.
• Experience aligning design scope, timing, and expectations with partners.
• Comfort solving operational challenges at strategic and tactical levels.
• Experience using planning/tracking tools to manage design activities.

Responsibilities

• Establish and maintain design processes that support planning, delivery, and quality across design projects.
• Coordinate interactions between designers and cross functional teams such as product, engineering, and delivery.
• Support design project planning, resourcing, briefing, and prioritization to ensure work progresses as intended.
• Manage communication flows related to design activities, including timelines, dependencies, and updates.
• Identify and address operational issues that impact design efficiency, consistency, or quality.
• Track design work at a portfolio or program level to provide visibility into progress, risks, and outcomes.
• Support continuous improvement of DesignOps practices based on observed challenges and results.

Skills

DesignOps

Design workflows

Cross-functional coordination

Process documentation

Strategic mindset

Planning tools

Communication skills

Job description

Kyndryl in Dallas is seeking a Design Operations Specialist to enable design work with clear processes, strong coordination, and reliable delivery. You’ll structure design activity, remove friction, and help teams focus on outcomes that matter.

Collaborate with product and engineering, manage planning, resourcing, and prioritization, and track progress at the portfolio level. This role blends strategy with hands-on optimization for design excellence.