Design Operations Chief of Staff & Strategy Lead

eBay; San Jose (CA); On-site; USD 195,000 - 261,000; Full time

Job summary

eBay is seeking a Chief of Staff and Head of Business Operations for its Design organization. You will partner with the VP, Head of Design to translate strategy into execution, oversee budgeting, staffing, and operational cadence, and connect Design with Finance, People, Recruiting, Communications, Product, and Engineering to drive aligned outcomes.

As a trusted advisor and systems thinker, you will lead a small Operations team, shape cross-functional priorities, and champion innovative ways of

Qualifications

• 12+ years of experience in design operations, design program management, product operations, or related roles.
• Trusted advisor to senior executives, translating strategy into priorities and actions.
• Excellent systems thinking and business acumen to balance tradeoffs with data.
• Proven success leading cross-functional initiatives in fast-moving environments.
• Strong execution and communication skills to align senior stakeholders.
• Experience building high-performing teams and driving impact beyond team size.
• Integrity and discretion, with forward-looking view on AI and automation.

Responsibilities

• Translate strategy into execution with clear priorities and operating rhythms.
• Lead Design’s operations and investment strategy, including headcount planning and budgeting.
• Serve as operational partner across Finance, People, Recruiting, Communications, Product, and Engineering.
• Coordinate cross-functional priorities, manage risks and decisions, and shape communications.
• Drive design's cadence, leadership meetings, offsites, and all-hands programs.
• Anticipate needs and leverage AI/automation to simplify operations.
• Lead and develop a high-performing Operations team.

Skills

Design Operations

Design Program Management

Product Operations

Business Operations

Chief of Staff

Job description

eBay is seeking a Chief of Staff and Head of Business Operations for its Design organization. You will partner with the VP, Head of Design to translate strategy into execution, oversee budgeting, staffing, and operational cadence, and connect Design with Finance, People, Recruiting, Communications, Product, and Engineering to drive aligned outcomes.

As a trusted advisor and systems thinker, you will lead a small Operations team, shape cross-functional priorities, and champion innovative ways of